Thanks for your feedback, Suzanne! ๐ We're glad it works well, but we're sorry to hear about the battery life. We'll pass this on to the teamโreally appreciate you letting us know! ๐
“Previously bought cello owl light Dome...wife loved it so much but needed another one to balance out the sideboard...so had to buy another....now very happy wife.”
Thanks so much, Sharon! ๐ We're thrilled to hear you had a great experience with our customer service! If you ever need anything else, just give us a shout! โจ๐งก
“I also ha tas a base which is very slippery on a table, hence dangerous if the hot wax melt fell onto the carpet or floor if it was pulled, by a cat for example.
Otherwise all the products I have had are of good quality and well packed with very qucik deliverhe length. It also hve the ultrasonic diffuser in INFINITY which I love, so beautiful. I did ty one of the electric wax melts in the BUTTERFLY but had to return it as the plug cable is far too short and could not reach a plug socket with the length of cable proved wiht the plug. I would buy another one if the cable was at least twice the length. Otherwise all products seem well made and good value for moeny, well packed and good delivery.”
Thank you for your detailed feedback! ๐ Weโre so pleased to hear youโre enjoying most of our products, especially the ultrasonic diffuser in INFINITY โ itโs such a beautiful piece! โจ
We also appreciate your comments about the slippery base and the short cable on the wax melt โ weโll definitely take this on board for improvements. Safety and convenience are important to us, and weโll consider longer cables in future designs.
Thank you for your continued support, and we hope to continue delivering great products to you! ๐งก
Thank you so much, Pamela! ๐ We're thrilled to hear you're delighted with your light and service! โจ And the picture is lovely โ it really shows off the glow! ๐ก๐งก We appreciate you sharing it with us!
Thanks so much, Jolanta! ๐ We're so happy to hear that your home is smelling lovely โ that's the best compliment! ๐ธโจ Enjoy the beautiful scents and thanks for sharing!
“What a find.! I stumbled accross Cello on QVC and I loved my wax melt infuser so much I bought 2 more in case it ever breaks.! I've had some dealings with the customer support team an they are every bit as good as their products.”
Thank you so much for the lovely feedback! ๐ Weโre thrilled to hear youโre enjoying your wax melt burner โ having a couple of backups is always a great idea! And weโre so pleased to know our customer support team has been helpful. Your picture is gorgeous โ we love seeing our products in your home! โจ๐ฏ๏ธ Thanks for sharing and for your support! ๐
hank you, Mr. Catherall! ๐ We're so happy to hear you're delighted with your salt lamp! โจ We appreciate your feedback on the quick delivery and packaging. Enjoy the glow! ๐งก
“I bought the skull electric burner for my daughter in law for Christmas. I opened the box to have a look at it and iam delight with it. It's bigger than I thought it would be but delighted. It's stunning and my daughter in law with love it.”
Thank you, Catherine! ๐ We're so glad youโre delighted with the skull electric burner โ it's always great when a gift exceeds expectations! ๐ Weโre sure your daughter-in-law will love it too. โจ๐ค
Thank you, Alice! ๐ We're thrilled to hear you're enjoying the oils โ they really do last and make the perfect addition to any diffuser! ๐ฟโจ We appreciate your feedback!
“Very disappointed. The wax doesn't melt, the bulb isn't powerful enough or too far away from the wax tray, and so it's useless. There's no aroma. I wish I could return it but I didn't keep the box that it came in. It's such a pity because it is a nice design and is nice as a little lamp. Although the design grooves in the wax tray is another design flaw as wax gets stuck in it. Badly designed.”