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Caught On Camera UK Ltd Reviews

4.9 Rating 171 Reviews
98 %
of reviewers recommend Caught On Camera UK Ltd
4.9
Based on 171 reviews
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Phone:

0800 328 0154

Email:

info@caughtoncamera.net

Location:

Unit 2A & 3 Netherhouse Farm,
Sewardstone Road,
Sewardstone
Essex
E4 7RJ

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Caught On Camera UK Ltd 5 star review on 5th April 2017
Mr & Mrs Shah
Caught On Camera UK Ltd 5 star review on 5th April 2017
Mr & Mrs Shah
Anonymous
Anonymous  // 01/01/2019
After initial phone call I knew I had found a company who had empathy with their customers needs & offered help there & then over the phone. I called back & face timed with Jay who confirmed the issue & provided a cost effective solution & arranged a site visit, arrived when he said he would, completed the work. Now we have a working partnership.
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Posted 1 week ago
We had a problem with our CCTV which Jay was able to resolve over the phone. Hugely knowledgeable and really helped us. I highly recommend this business
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Posted 1 week ago
Excellent! Thank you
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Posted 2 months ago
Always good to deal with!
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Posted 6 months ago
Very professional and friendly engineer's. We can only highly recommended them. Green Lanes Primary School Hatfield
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Posted 8 months ago
Fantastic service, faultless installation and friendly and professional training. Highly recommend
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Posted 1 year ago
Great service all round.
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Posted 1 year ago
I've used Caught on Camera for my CCTV which was installed nearly 5 years ago and for a recently installed alarm system. I would highly recommend Jason and his team as they are very professional and completely trustworthy and reliable. They offer value for money in my experience.
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Posted 1 year ago
Absolute pleasure to deal with Jason and the guys. We are keeping caught on camera as our cctv company. I give them 100% great company would recommend them all the time. Oh sorry not forgetting lovely to talk to Jackie In the office.
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Posted 1 year ago
From the first point of call to the installation, the team are absolutely lovely and professional. I believe it is family run business and you can tell from the tailored approach. I was so stressed on the day because our clinic is based in a very old Georgian building and the infrastructure is a total nightmare, and the team had their concerns about the cable run etc, however within minutes they got to work and figured it all out. I had assumed it would take all day but they were done within 2-3 hours. I've worked with hundreds of contractors in my time but this team were outstanding. They brought their own clean up equipment, they were very friendly and efficient, not to mention the quote itself was extremely competitive. Thank you again, I'm also so pleased with the quality of the equipment and imaging.
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Posted 1 year ago
They awful service
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Posted 1 year ago
Its poor customer srvice and they just want charge customer
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Posted 1 year ago
Its awfull service
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Posted 1 year ago
Very pleased with the installation carried out by Billy. From first call to Jay who came to advise and provide a quote then booked in for installation. Billy arrived and installed equipment with no fuss and then went through how it all worked and loaded app onto my wife and my phone so we can review recordings at any time in any place. Would highly recommend Caught on camera with a ten out of star rating Thank you Jay and team Bob Marshall
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Posted 1 year ago
Andy and his team installed an excellent CCTV system for us across our block of 90 flats in Maidenhead. Very reasonable, easy to use, and it does exactly what is says on the tin. Also, they are really great people to deal with. Superb result.
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Posted 2 years ago
Quality work! caugt on camera always download in the best way possible, and they're always at hand to answer your questions.
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Posted 3 years ago
This is a company that you can trust. Matt and Adam are very professional and trust worthy. They fixed my problems with the cameras and have booked them in again to install two more. I have no hesitation in recommending this company. Top class all round.
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Posted 4 years ago
Before Engineer's visit, I had agreed on the cost over the phone. However, the invoice received after work was 30£ more than what was agreed on earlier. Have called and sent emails, but the invoice was not changed. Reminder for anyone to get the cost agreed in advance and get that documented
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Posted 4 years ago
Apologies you have had a negative experience with our company, this is never our intention and we always strive for the best possible customer experience. As we are a UK Ltd company, to comply with UK tax law, all prices quoted for work will be plus VAT which is why there was a discrepancy. Please could you contact our team to discuss the issue further, thank you.
Posted 4 years ago
We have had our cameras for a number of years now. We are happy with the service, the ease of operating the cameras and the backup service. If there are any issues, we simply call up for advice. These cameras have given us additional home security. We are very happy.
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Posted 4 years ago
Fantastic service from Jason and the boys. They came and fitted my cameras and installed them very neatly and they were up and running in a matter of hours. Jason gave great advice on the requirements before hand and we are already seeing the benefits.
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Posted 4 years ago
Caught On Camera UK Ltd is rated 4.9 based on 171 reviews