Jason and his team, Adam, Matt and lovely Jackie in the office from start to finish were amazing. I had several quotes for CCTV and few let me down and others did give me confidence. When I first met with Jason 3 weeks ago I was given a detailed written quote which oozed 30- years of CCTV experience and his advice on what to do made sense and no other CCTV company took the time to suggest. During install the lads on site were helpful, always said no to a cup of tea and made my wife happy as they always wore overshoes when in the house. After install I got a telephone call from Jackie in the office to make sure I was happy and then Jason came out to visit me to programme a dozen devices and again ensure install was to his standard. Caught on Camera are a brilliant firm and I guess dare I say it it comes from the top being Owner Jason being so OCD when it comes to the install which in this case has resulted in a very happy customer - hence the long review!
Mr & Mrs Shah
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Jason and his team, Adam, Matt and lovely Jackie in the office from start to finish were amazing. I had several quotes for CCTV and few let me down and others did give me confidence. When I first met with Jason 3 weeks ago I was given a detailed written quote which oozed 30- years of CCTV experience and his advice on what to do made sense and no other CCTV company took the time to suggest. During install the lads on site were helpful, always said no to a cup of tea and made my wife happy as they always wore overshoes when in the house. After install I got a telephone call from Jackie in the office to make sure I was happy and then Jason came out to visit me to programme a dozen devices and again ensure install was to his standard. Caught on Camera are a brilliant firm and I guess dare I say it it comes from the top being Owner Jason being so OCD when it comes to the install which in this case has resulted in a very happy customer - hence the long review!
“Superb service from whole company from Jackie the administrator to Jay who came and did the initial survey to Adam and Chev who completed the installation. The complete service was very prompt with excellent communication. Staff were on time, very pleasant and did a fantastic job which I am very pleased with. Small tweak needed and that was rectified promptly the following day. Could not have asked for a better service. The quality of the cctv imaging is superb. Highly recommended company. Thankyou.”
“Jay of Caught On Camera gave me a fair quote for replacing my two existing old CCTV cameras and adding a further two elsewhere around the house. His team of Adam, Matt and Billy arrived on time for the installation, and completed the work very efficiently, and even ran the cables inside the soffit so they were out of sight. No mean fete! They were extremely tidy and, without being asked, replaced a hanging basket that was removed during the installation. The cameras are fantastic, recording in colour both day and night. Jay and his team were very knowledgeable and professional, and I would highly recommend them to any future customers.”
“An extremely satisfied customer. The two engineers (Adam and Geoff) turned up on time, spent all day replacing my old CCTV cameras with new ones, as well replacing two very long BNC cables with Ethernet. Superb job, they did not even stop for lunch and left everything very clean and tidy. Highly recommended!!”
“We are a private residential complex in the Canary Wharf area. Caught on Camera have just installed our new CCTV. We are so happy with the excellent job they did and the quality of the cameras. Jay and his team are all very knowledgable, helpful and courteous. The installation was done so efficiently and great care was taken to make sure every camera was placed to give us the best coverage possible.
Dealing with everyone from this company has been a pleasure and we would highly recommend them to anyone thinking of having CCTV installed.”
“Very professional and courteous. From dealing with admin, the boss and the cctv engineers. CCTV engineers took time to explain the best positioning of the cameras and programmed our phones and computers. Very clean job and wires are neatly tacked away. Also good value for money compared with other quotes.”
“Caught on Camera provided the most competitive quote, engineer was very knowledgeable, working within our budget to give the best coverage possible. Installation was easy and the team worked around us. Servicing & support have all been excellent, the whole team are professional, friendly and reliable.
Cameras are clear give excellent day and night coverage and controls easy to use.
I would personally like to thank the engineer who recently helped me with some IT / connection issues (which I would like to note were my own making) – talked me through step by step how to re-set / connect.
Big thank you Caught on Camera for excellent support and service on site and over the phone – I would defiantly recommend you to others”
“I had my installation installed by some polish guy from watford did over a two years ago I’ve had simple problems with settings and he took two weeks to pick up the phone and never came I phoned up these guys caught on camera and over the phone he helped me straight away within 2mins that’s what I call great customer service I will be using them again as I need to move my unit to another room thanks a lot for your help Zeddy”
“They did exactly what they said they were going to do, came to my house gave me a competitive estimate and later came back and completed the job in half a day. The system works very well and the staff were really conscientious and knew their stuff. I would deftly recommend them.”
“Cannot fault service from Caught On Camera. They travelled over an hour to The Colchester area to fit our cameras. Cameras fitted quickly without a problem at all, they also cleaned every bit of dust they had made!”
“E18 South Woodford, Caught on Camera were fantastic, extremely fast response. They came round to take free survey and float/share different ideas on camera specs and their placements. Few days later, clean CCTV install, superb setup with everything that I asked for - completely stress free experience. The team are trustworthy and do an excellent job! Don't hesitate to use this company!”
Posted 3 months ago
Hello,
Thank you for your nice words about our team. We always strive to help all our customers. Do not hesitate to call us if you need any help in the future.
“We would definitely recommend Caught On Camera to anyone who was thinking of installing CCTV. Jason and the team are great They know their stuff, they are so efficient and sorted out our CCTV in no time. The team are all so friendly & helpful, it was a pleasure doing business with them.”
Posted 3 months ago
Hi,
Thanks for your review! We're really pleased to see that you were happy with your new CCTV system. If you need anything else in the future do not hesitate to contact us again!
“Although you can try & DIY you're going to get a much better product and save a lot of time if you get your CCTV installed by professionals.
Jay is clearly very knowledgable in his field, and following a no-strings site visit made good quality recommendations with respect to our requirements. This was supported by clear and accurate pricing.
The installation was done quickly, extremely tidily and thoughtfully by the team. Jay followed it up with making sure our devices were appropriately configured to take advantage of our new system.
I feel very confident with respect to the quality of what we have, the install and necessary compliance with the law. I'd have no hesitation in recommending Caught on Camera.”
Posted 4 months ago
Hello,
Thank you for your positive review! We are always happy to help our customers. Also, thank you for your recommendation.
“I am pleased to say that the guys sorted out a niggling problem with a new system we installed, they quickly identified the problem and did the set up. It now works perfectly. They were extremely knowledgeable and I would not hesitate to recommend them, very pleased”
Posted 5 months ago
Hi Paul,
Thank you for your positive review. We are glad we could help you! Do not hesitate to contact us if there will be any other problems!
“I needed backup with my picture when I was away from home. Jay talked me through what to do over the phone and it worked. Very professional, knowledgeable and patient ! I would highly recommend this company.”
“Incredible and knowledgeable service, after spending hours with other companies who attempted to fix our issue, and quoted us out of this world prices. Jay was able to talk through the issue on the very same call, in less than an hour, there and then.
An absolute lifesaver as CCTV forms a large part of our security and couldn't be compromised. I just wish I had this number sooner!”
“Goooodday,caught on camera uk help me when i was frustrated with my wireless ip camera and i just followed your instructions then boom the was my camera on the screen thanks and i love u”
