“After a week, I'm still waiting for this to arrive despite paying for next-day delivery.
I'd not recommend that anybody deals with this company.
(Publish and be damned :-)”
Hello Mark
Many thanks for taking the time to leave your valuable comments.
Here at Carmen we always value our customers feedback and comments.
I was sorry to learn of the rare issue with your delivery during what is the busiest time of year for our courier partners.
It was pleasing to learn that your product has been delivered and your next day delivery fee has bee refunded.
It only leaves me to apologise for the inconvenience caused.
Keith - Group Customer Services Manager
“I was still in school when I got my first cordless Carmen straightener (the pink one).I think it was 2005.im still using it 19years later! Honestly its been though a lot even submerged in water(more than once).its indestructible. I use it everyday and I NEVER Leave home without it. Thanx for this amazing product.”
Hi
Thanks for your valuable comments.
Its great to read your Carmen Straighteners are going strong after all of these years.
feel free to check out our website for our exciting range of products.
Best wishes
Keith - Group Customer Services Manager
Hello Saiqa
Many thanks for your kind words about your Carmen product.
We hope you visit our website again very soon to check out the fantastic range of products.
Keith - Group Customer Services Manager
“This product has changed my life being a pensioner with limited income l charge the hot water bottle up and when l sit down l put it on my lap and it keeps me snug and warm no need for central heating pumping out . Best thing l have bought this winter GREAT”
Hello June
Many thanks for your wonderful comments.
I was delighted to read how your Carmen Hot Water Bottle has helped you.
Best wishes
Keith - Group Customer Services Manager
Hello
Many thanks for your wonderful comments about your Carmen product.
We hope you visit our website again very soon to check our fantastic range of products.
Keith - Group Customer Services Manager
“I recently purchased the Rechargeable Hot Water Bottle, and I am compelled to share my utmost satisfaction with this innovative product. Living in a region with chilly winters, this rechargeable hot water bottle has proven to be an absolute game-changer for me. Firstly, the rechargeable feature not only saves time but also ensures a steady and reliable source of warmth during cold nights. The material is durable and feels comfortable against the skin, making it a perfect companion for a cosy night's sleep. The heat retention capability is impressive, providing a comforting warmth that lasts for an extended period. I wholeheartedly recommend it to anyone in search of a reliable and efficient heating solution.”
Hi Shalini
Many thanks for your 5 star comments about your Carmen Rechargeable Hot Water Bottle.
Everyone here at Carmen was delighted to read your kind words.
Best wishes
Keith - Group Customer Services Manager
“I recently bought the Carmen Neon Series hairdryer model number C81103. This hairdryer is so light, the mirror on the end is a fantastic idea. It styles beautifully & leaves your hair soft & no frizz. Would definitely buy again, told my friends & 2 of them have bought it recently & loved it, as they commented on my hair.”
Hi Diane,
Thanks for your wonderful comments and indeed your recent order from Carmen.
We were delighted to read your kind words.
Rest assured if you have any enquiries moving forward our Customer Services Team would love to hear from you.
Best wishes
Keith - Group Customer Services Manager
“Wow what can I say just purchased a pink and grey water bottle for myself and my husband. From our local store.
Charging was very quick and they give off a lot of heat.
Loving the hand muff part as our hands always feel like ice.
We are really impressed can also use on back etc.
I have a set of Carmen rollers I purchased in 1973 still in working order. If these bottles work as well as my rollers what else can be said about Carmen. Thank you.”
Hi Jeanie
What lovely comments to read.
Here at Carmen we were delighted to read your review.
Thanks for being such a loyal customer of ours.
Keith - Group Customer Services Manager
“I have ordered king blanket heater and I have received a small heater and I am emailing from last one week but no one is answering. Why you are not answering customer for returns and refunds.”
Hello Mrs Akhtar,
Many thanks for taking the time to leave your comments
We were very disappointed to read your review especially as we have no record of any previous contact from you.
Our Customer Services Team are readily available via telephone and email/.
I have arranged for one of our Customer Services Team to contact you very soon.
Regards
Keith - Group Customer Services Manager
Hi Sandra,
Thanks for taking the time to leave your 5 star comments about your Carmen Hot Water bottle.
Rest assured our Customer Services Team are always available should you have any enquiries in the future.
Keith - Group Customer Services Manager
“Had a free present of post code lottery and picked the rechargeable hot water bottle .and got to say wow am impressed with it 👏 what a fabulous idear very happy customer 😀”
“I have arthritis in my hands and find "normal" hairdryers much too heavy. So pleased with the Carmen travel iron, it is so light and dries my hair well, the price was much less than the price I paid for my "normal" dryer..”
Hi Pauline,
Thanks for your 5 star comments about your Carmen Travel Hair Dryer.
I was pleased to read how your Carmen product has helped with your own personal circumstances.
Best wishes
Keith - Group Customer Services Manager
“I was recently given the Neon DC Professional Hairdryer as a gift and am delighted with it. I have arthritis in my hands so struggle with anything heavy. This hairdryer is so light and my hair dries really quickly. One very happy customer.
I also have the Carmen electric hot water bottle which is brilliant and much safer than trying to fill a normal one with boiling water. Another great Carmen product.”
Hi
It was wonderful to read your kind words about your Carmen Hairdryer.
I was delighted to read how this has helped you personally.
Thanks again for your kind words and for being such a loyal customer of Carmen
Regards
Keith - Group Customer Services Manager
“Lightweight, strong, for a 1200watt it's really good. Good looking, excellent warranty for peace of mind, and very easy to hold. I am very pleased with it, it also is light on the electricity bill. I would readily recommend this hair dryer to anyone.”
Hi Joan,
Many thanks for your wonderful comments about your Carmen product.
We were delighted you choose Carmen for your valuable purchase - should you have any enquiries in the future our Customer Services Team would love to hear from you.
Best wishes
Keith - Group Customer Services Manager
Hi Shirlz,
Many thanks for your 5 star comments about your Carmen Noir Hairdryer.
It was great to read you are finding this easy to use.
I've arranged for one of my Team to contact you regarding your Diffuser enquiry.
We hope you visit our Carmen website again very soon.
Keith - Group Customer Services Manager
“I have bought many shavers and was not happy with any of them. I have bought a Carmen the Titan Series 3 - in - 1 Cordless Clipper set and only used it once and I can say i am very happy with my Cordless clipper It's easy to use. I will give it a 5* It's neat and tidy and easy to use. when I bought it in the TX Max store in Bromley I had asked the Lady at the counter if I could see it out of the box It was no problem very happy with the custom service. Thank you.”
Hello Ralph,
It was wonderful to read your comments about your Carmen Cordless Clipper Set.
I was delighted our retail partners helped you make your purchase.
Regards
Keith - Group Customer Services Manager
Hello Eileen,
Many thanks for your kind words about your Carmen Hairdryer.
I was delighted to read how your Hairdryer meets your personal requirements.
We hope you visit our Carmen website again very soon.
Best wishes
Keith - Group Customer Services Manager
“I have recently undertaken a course of chemotherpay for cancer. One of the side affects for me is a terrible timgling of my finger tips whenever I touch anything cold or go out of the home in cold conditions. My Carmen hot water bottle has proved to be a godsend in restoring feeling to my fingers. I thoroughly endorse the hot water bottle for its simplicity and usefulness.”
Hi Keith,
It was wonderful to read your review about your Carmen Hot Water bottle.
Thanks for taking the time to leave your kind words - everyone hear at Carmen would like to wish you a very speedy recuperation.
Take care
Keith - Group Customer Services Manager
