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Carbeth Plants Reviews

4.0 Rating 2,627 Reviews
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Happiness Grade
Read Carbeth Plants Reviews

About Carbeth Plants:

Carbeth Plants is an independent business from Scotland with over 20 years experience in plants and gardening. We strive to deliver the best plants, trees, gifts and more direct to a customers door for the best prices.

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Refund - Difficult

38.61%
Industry Average
when it arrived the plugs had fallen out all of the plastic parts and were all ontop of eachother, wouldn’t be surprised if they’re dead. for £20+ this is terrible and i will be looking for a refund
posted 1 week ago - James R
Order was placed, accepted and marked as ‘on its way’ only subsequently to receive an email a few days later stating that the item was out of stock. I have received a refund but this does seem an unnecessarily disappointing experience which does not reflect well.
posted 2 weeks ago - Darren
8 emails in and I still haven't received a refund for the missing plants or even some sort of communication other than the automatic response telling me they will get back to me.
posted 1 month ago - Hannah L
The company do not reply frequently to messages sent via Amazon and are retisent to replace/ refund.
posted 1 month ago - Sandra
I ordered 4 kgs of rooster potatoes for planting. I received 2 kgs and now YOU IGNORE ME. Unacceptable service. I will never use you again but you need to refund me half the money I paid.
posted 2 months ago - Eric G
AVOID these cowboys. Bought two plants from them, both turnedup with barely any growth, the few leaves that were there were limp and lifeless. And then when you ask for a refund you hear nothing from customer services. AVOID.
posted 2 months ago - P C
Had to go to Paypal to get refund! Avoid if you can.
posted 2 months ago - Andrew
Ordered via eBay, requested a refund, still no response. Paid £8.89 for a single Alstroemeria. Arrived in oversized box. Root with no growth. Never again. I will get eBay involved if no reply by 17th April. Never again from this seller. Wouldn’t let me upload a picture.
posted 2 months ago - J
Terrible company. Ordered 6 tomato plants - only 3 delivered which were crushed and in a very poor state. photos sent, they claimed plants were OK and would recover...not a chance. Despite claims for full refund they stall and fail to reply 'will get back to you in 48 hours' - they don't!! Avoid like the plague................
posted 2 months ago - MR J D
Enclosed was a generic letter telling me there were no asparagus in stock and I couldn’t have a refund as I was an Amazon prime customer (even though the order was via B&Q not Amazon).
posted 2 months ago - A V