“
when it arrived the plugs had fallen out all of the plastic parts and were all ontop of eachother, wouldn’t be surprised if they’re dead. for £20+ this is terrible and i will be looking for a refund
”
posted 1 week ago
- James R
“
Order was placed, accepted and marked as ‘on its way’ only subsequently to receive an email a few days later stating that the item was out of stock.
I have received a refund but this does seem an unnecessarily disappointing experience which does not reflect well.
”
posted 2 weeks ago
- Darren
“
8 emails in and I still haven't received a refund for the missing plants or even some sort of communication other than the automatic response telling me they will get back to me.
”
posted 1 month ago
- Hannah L
“
The company do not reply frequently to messages sent via Amazon and are retisent to replace/ refund.
”
posted 1 month ago
- Sandra
“
I ordered 4 kgs of rooster potatoes for planting. I received 2 kgs and now YOU IGNORE ME. Unacceptable service. I will never use you again but you need to refund me half the money I paid.
”
posted 2 months ago
- Eric G
“
AVOID these cowboys. Bought two plants from them, both turnedup with barely any growth, the few leaves that were there were limp and lifeless. And then when you ask for a refund you hear nothing from customer services. AVOID.
”
posted 2 months ago
- P C
“
Had to go to Paypal to get refund! Avoid if you can.
”
posted 2 months ago
- Andrew
“
Ordered via eBay, requested a refund, still no response. Paid £8.89 for a single Alstroemeria. Arrived in oversized box. Root with no growth. Never again. I will get eBay involved if no reply by 17th April. Never again from this seller.
Wouldn’t let me upload a picture.
”
posted 2 months ago
- J
“
Terrible company. Ordered 6 tomato plants - only 3 delivered which were crushed and in a very poor state. photos sent, they claimed plants were OK and would recover...not a chance. Despite claims for full refund they stall and fail to reply 'will get back to you in 48 hours' - they don't!!
Avoid like the plague................
”
posted 2 months ago
- MR J D
“
Enclosed was a generic letter telling me there were no asparagus in stock and I couldn’t have a refund as I was an Amazon prime customer (even though the order was via B&Q not Amazon).
”
posted 2 months ago
- A V