Canada Travel Specialists Reviews

4.8 Rating 622 Reviews
96 %
of reviewers recommend Canada Travel Specialists
4.8
Based on 622 reviews
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Postal Service
On-time Delivery
100%
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Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Canada Travel Specialists 5 star review on 14th October 2022
Deb & Steve From Essex
Canada Travel Specialists 5 star review on 22nd August 2022
Alan Gosling
Canada Travel Specialists 5 star review on 19th May 2022
Carol Martin
Canada Travel Specialists 5 star review on 16th May 2022
David Austin
Canada Travel Specialists 5 star review on 2nd August 2018
Clare Partridge
Canada Travel Specialists 5 star review on 16th July 2018
Brian Calvert
Canada Travel Specialists 5 star review on 12th July 2018
John Bennett
35
Anonymous
Anonymous  // 01/01/2019
5
Deb & Steve From Essex
After originally booking our Canada trip for Sept 2020, we finally made it there this year following covid restrictions. We told CTS what we wanted to include in our trip and they did all the hard work putting it together. Everything went without a hitch, and we had the most magical time. CTS were excellent making sure our trip was the best it could be, and we give them our heartfelt thanks. Deb & Steve Essex
Canada Travel Specialists 5 star review on 14th October 2022
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Posted 1 year ago
Dear Deb & Steve, Thank you for taking the time to leave feedback on our service and for sharing your incredible photos... We are delighted you both had an amazing time, looks like you had fabulous weather.... :) With warm regards, Anne Marie Manager
Posted 1 year ago
5
Alan Gosling
Had a wonderful holiday put together by Anne MacAldowie at Barrhead / Canada Travel Specialists. We flew to Vancouver then after three nights picked up a car and drove over a number of days to Calgary - through the Rockies. Highlights were taking a whale watching trip from Vancouver and seeing a Black Bear beside the road on the Icefield Highway. Once you get to Vancouver and the first couple of bookings have worked seamlessly, you have confidence that everything else is going to work and you start to relax and really enjoy everything. Thanks to Anne for all her hard work
Canada Travel Specialists 5 star review on 22nd August 2022
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Posted 1 year ago
5
Carol Martin
We should have gone on our trip May 2020 and covid struck. Adla our consultant was simply amazing. She allowed us to keep our booking and no extra charges were added to it when we went May 2022. Adla catered to all our needs and extra day trips and the whole holiday could not have gone any smoother for 4 best friends on a trip of a lifetime. We cannot thank Adla enough for the constant updates etc and for her hard work in sorting everyday out. Such a special trip made easy by Adla and the Canada Travel Specialists. I would also recommend going Gold Leaf for The Rocky Mountaineer as was simply amazing and did not disappoint. We loved Canada and will definitely be back and will make sure Adla sorts our special holiday. Many thanks
Canada Travel Specialists 5 star review on 19th May 2022
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Posted 1 year ago
5
David Austin
Many thanks, Adla, for organising a wonderful holiday with the Rocky Mountaineer. It was everything I hoped for....and more! The planning went like clockwork and the choice of excursions was spot on. Varied and enjoyable. On the train, the chaperones couldn't do enough to make us relax and soak up the experience. I travelled Silver Leaf which was great...spacious seats, great viewing facility and lovely food. Vancouver was a real eye opener, a vibrant city with lots to occupy visitors. The Hop on, hop off bus was very useful in getting a whole feel of the city. Jasper was a nice, quieter contrast and I loved the wildlife tour which enabled us to see bears, elk, moose, ospreys and bald eagles! Banff was also a lovely spot, with gondola to top of mountain and some great riverside walks. Overall a memorable experience. So relaxing and particularly nice to be pampered on the train. Particular thanks, Adla, for your planning and suggestions which really made my trip so successful. I am so grateful. All the best David Austin Ps I include a few photos which hopefully will give a feel of the holiday...
Canada Travel Specialists 5 star review on 16th May 2022
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Posted 1 year ago
5
Clare Partridge
Amazing trip made all the more better by the efficiency of Canada Travel Specialists. Greg was our go to & no question was too daft. Everything was like clockwork and at no point did we find ourselves wondering what we should do next. It was all in our itinerary and the vouchers were all in order. Thank you Greg, thanks to you I had no worries.
Canada Travel Specialists 5 star review on 2nd August 2018
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Posted 5 years ago
5
Brian Calvert
This is the first time I have used this company. I booked on-line with email communication from Gregg Penfold. Very pleased with the standard of service. All transfers worked out perfectly and there were no problems with any part of my itinerary - Dublin to Vancouver, Alaska cruise on Celebrity Infinity, Rocky Mountaineer train from Vancouver to Kamloops to Banff, and 4 nights in Calgary to visit the stampede in July. All queries I had were handled professionally by Gregg. I was informed of flight changes well in advance. The vouchers were easy to use - all transport was on time. The allocated hotels were good. The cruise was fine, especially viewing the Hubbard Glazier. But I have been on better ships than Infinity. The Rocky Mountaineer train was great, especially the fantastic scenery. But we had to wait one hour to let 3 very long goods trains pass by. The food, snacks and hosts were excellent. The day tour in Banff was my personal highlight. Awesome. Lake Louise is sparkling. Mountains fantastic. The Calgary Stampede was a great experience, especially the evening Grandstand show and fireworks display. Amazing. The “FlyOver Canada” simulated Flight Ride in Vancouver was absolutely brilliant and is to be recommended to everyone. I also hired out a bicycle for 5 hours and cycled around Stanley Park. I can thoroughly recommend this exciting holiday and this Scotland-based company (a part of Barrhead Travel).
Canada Travel Specialists 5 star review on 16th July 2018
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Posted 5 years ago
5
John Bennett
We spent time in Banff, Jasper, on the Rocky Mountaineer for two days as well as Vancouver and Vancouver Island over a two week period. Adla had been fantastic in helping us put together an itinerary that would let us see the main sites but not feel we were moving hotels everyday... There were many highlights; seeing a wild bear on the Icefield Parkway (which conveniently came out of the woods for about 15 seconds while we were passing), the whale spotting trip from Victoria and the views and hospitality on the Rocky Moutaineer..... We may well go back to Canada as we enjoyed it so much and would certainly seek Adla's help again plus recommend the service to anyone considering a trip to Canada.
Canada Travel Specialists 5 star review on 12th July 2018 Canada Travel Specialists 5 star review on 12th July 2018
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Posted 5 years ago
5
Jordan McLachlan
This is my direct email to Scott McMillan at CTS following our recent ten day trip (Vancouver, then seven nights in an RV across to Jasper/Banff National Parks and back to Vancouver). A rather over-ambitious driving itinerary on my part, but everything booked by CTS - accommodation, transfers, RV hire, flights etc - was spot-on and we'll definitely be going back.. "Hi Scott..Great trip, thank you.. The only downside was the driving itinerary I’d come up with..! Seven days was really not enough time to cover the 2500-odd kms from Vancouver up to Whistler, across to Jasper, down to Banff and back to Vancouver. It didn’t allow anywhere near enough time to get out, enjoy the outdoors and spend time getting to know places. But that was down to us – we did at least see a lot (from the RV!) and know where to go/what to see properly when we go back. But everything else – flights, accommodation, the Canadream RV etc were really great. All went really smoothly – no nasty surprises when booking in/organising transfers etc, so thanks for all that. Specifically, Canadream were really great to deal with – pickup and drop-off was really easy, efficient and the standard/presentation of the RV was spot-on. And we were really pleasantly surprised by Air Transat. The planes felt brand-new, remarkably comfortable and the crew were great. Having done a long-haul red-eye on Delta back from LA a year or two ago, which was pretty disappointing, I was prepared for it to feel a bit “budget”, but it really didn’t. The Sandman Hotel in Vancouver turned out well too – although the first room we had (initial two nights of the trip) was a bit tired / in need of updating compared to the room we had on the last night (there are two separate ‘towers’ in the hotel and we were in the newer on the final night).. But staff were great, bar/restaurant were fine and it’s a really good location for downtown/Gastown/Canada Place etc etc. So all good – thanks for your efforts in getting everything booked so efficiently. We’ll definitely be back, but will split future trips into less hours on the road.."
Canada Travel Specialists 5 star review on 11th July 2018
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Posted 5 years ago
5
David S
We really had an excellent holiday in Canada. The itinerary that was put together by Adla really fitted very well. Our Rocky Mountaineer trip was definitely the highlight of the journey. The scenery you pass through is fabulous and the service on the train is outstanding. Our two excursions in Banff which were suggested by Adla were really good and well organised(even experienced a snow storm on top of Sulphur Mountain). Would have also liked to visit the glacier but just did not have enough time. The Air Canada flights all went well and were on time although the Air Canada check in process seemed a bit chaotic at times but this is not a fault of CTS! Altogether we had a most enjoyable and if we were to undertake a similar trip in the future would certainly try the services of CTS again Thank you!
Canada Travel Specialists 5 star review on 10th July 2018
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Posted 5 years ago
5
Trevor & Wendy Healy
Canada trip was truly brilliant. After booking a Vancouver trip and Alaska cruise we messed up with the visas for America. And hadn’t got the time to get a visa sorted . With the help of Sophie king we had to cancel the cruise . And Sophie got us a Canada itinerary of Vancouver , whistler and victoria. We did far more than we ever would on the cruise and the seaplane was an amazing experience. . What we thought was going to be a disaster turned out to be one of the best holidays we have done. Thank you Trevor and Wendy Healy
Canada Travel Specialists 5 star review on 2nd July 2018
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Posted 5 years ago
5
Marjie Bob Tutte-Burns
The support and experience of our travel agent in putting together such an amazing holiday . Greg is a pleasure to talk to, and listens well to ensure he puts together what we wanted to do . He also gave good advice as too age related trips for us .
Canada Travel Specialists 5 star review on 9th May 2018
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Posted 5 years ago
5
Rob Grant
We hired a RV out of Montreal and spent a week travelling through Canada down to New Jersey and then across to Niagara and finishing in Toronto. Our first experience of driving a RV, but an absolutely fantastic experience from start to finish. The RV was very spacious and comfortable, and easy to drive and use, and it had everything you need for the holiday. The whole trip was a hugely memorable and enjoyable one, thanks to the services provided by Canada Travel Specialists, and in particular to Adla Toal, who organized everything for us. A big thank you to Adla and the team at Canada Travel Specialists, and to Canada
Canada Travel Specialists 5 star review on 27th September 2017
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Posted 6 years ago
5
Nick F
Very flexible from start to finish and followed up efficiently on any special requests that we had. I would be happy to use them again and very happy to recommend their services to both friends and family. Adla's assistance certainly warrants special mention - she could not have been more helpful!
Canada Travel Specialists 5 star review on 26th September 2017
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Posted 6 years ago
5
Janet
We have just returned this week from our Rocky Mountaineer experience and we all wanted to say a hugh thank you to Adle for organising a fantastic trip. Everything ran exactly according to the itinery; the accommodation she booked for us in all locations was ideal - loved the Brewster Mountain Lodge especially, but all were in ideal locations and I feel I could not have choses better myself.  The Rocky Mountaineer was superb. On our trip was the 2 millionths passenger, so there was a presentation before we embarked and the lucky person bagged an upgrade to Gold Service. However, we were not disappointed with the Silver Service, could not have hoped for any better service or staff and really enjoyed the experience. The scenery we expected to see was marred by the smog from the forest fires that has been burning for the past two months - I can still smell the smoke when I think about it - which was a bit disappointing but could not be avoided.  Adla was right when she advised me that there was not enough to see in Calgary, although the view from the Calgary Tower gave us a good overview of the whole city and was a great experience. I did, however, manager to book tickets to see Garth Brooks at the Novascotia Saddledome for the Saturday night which I would not have been able to do if you had not altered the itinery from 1 to 2 nights so we were really glad we had made that decision.  The precision with which the whole tour was organised was impressive and we shall definitely use your company in the future and be recommending your service to our friends. Thank you once again, we could not have done it without you!
Canada Travel Specialists 5 star review on 21st September 2017
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Posted 6 years ago
5
Russell And Sue Stewart, Raymond And Julie Caldwell
Thank you to Adla Toal! We booked a 24 day holiday to USA and Canada with Barrhead, visiting San Francisco, Vancouver, Anchorage, the Coastal Classic Train from Anchorage to Seward, a week's Alaskan cruise, The First Passage journey on the Rocky Mountaineer, Icefields Parkway & Glacier Experience from Banff to Jasper and a 2 day ticket for the Calgary Stampede. This was a very detailed and tailor-made holiday and with Adla's expertise of organisation we enjoyed this holiday of a lifetime very much. Everything went so smooth whilst travelling and checking in at the different hotels, and the flights involved, as well as the ship, the trains and the coach. Adla is very knowledgeable and professional in her job. We can thoroughly recommend using Barrhead and Adla for your needs. Thank you so much indeed!
Canada Travel Specialists 5 star review on 16th August 2017 Canada Travel Specialists 5 star review on 16th August 2017 Canada Travel Specialists 5 star review on 16th August 2017 Canada Travel Specialists 5 star review on 16th August 2017 Canada Travel Specialists 5 star review on 16th August 2017 Canada Travel Specialists 5 star review on 16th August 2017 Canada Travel Specialists 5 star review on 16th August 2017
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Posted 6 years ago
5
Joan Rankin
Michelle Holt from Canada Specialist put together the holiday we went on having to change the itinerary a number of times each time we changed our mind about what we wished to include . Also advising us when unsure . She knew what we wanted to spend & stuck to our budget. We are very grateful for the assistance she gave in arranging what turned out to be a very memorable holiday.
Canada Travel Specialists 5 star review on 18th July 2017 Canada Travel Specialists 5 star review on 18th July 2017
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Posted 6 years ago
5
Pat Hunt
We have just got back from a wonderful Canadian holiday. Thank you so much for arranging it for us. Things couldn't have gone more smoothly. Even the weather was great!
Canada Travel Specialists 5 star review on 16th June 2017
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Posted 6 years ago
5
Carole
Everyone was incredibly helpful and knowledgeable. Everything was brilliantly organised and the trip itself was outstanding. I would highly recommend the company.
Canada Travel Specialists 5 star review on 2nd December 2016
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Posted 7 years ago
5
Glyn And Ken
We had a wonderful trip, taking an Alaska cruise followed by a stay in Vancouver and the Rocky Mountaineer experience. I had been a bit apprehensive because we usually do escorted tours, but the information we were given and itinerary that had been worked out for us meant that it all worked beautifully. I was the holiday of a lifetime, and I am so grateful to Adla for her expertise and advice. I have recommended Barrhead Travel to a friend, who is planning to do the same trip. I will certainly be using Barrhead Travel again.
Canada Travel Specialists 5 star review on 19th October 2016
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Posted 7 years ago
5
Dave And Tricia Of Stalybridge
Just returned from the holiday of a lifetime. Our agreed itinerary was delivered with military precision and extremely polite and efficient customer service. Canada was beautiful, and the holiday was the best we've ever had. The behind the scenes arrangements and efforts to make sure the extremely high standard remained for our 18 day stay were exemplary. From the moment we stepped off the plane, everything went like clockwork, the car hire, the hotel reservations, the Rocky Mountaineer and the week long cruise - everything appeared seamless, and we were treated with dignity, respect, and made to feel very special indeed. This was undoubtedly due to the administration and arrangements by the chosen holiday company, and also to the high standards of the staff working in the hotels and facilities chosen. There was no room for complaint of any sorts, and the sunny blue skies blessed us around every corner to cap off a truly enjoyable experience. Michelle Holt in particular deserves a special mention as her personalised quote and help along the way were priceless, and helped us to get the most out of our stay.
Canada Travel Specialists 5 star review on 5th October 2016
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Posted 7 years ago
5
Helen & Co
Just wanted to relay our sincere thanks to Michelle for sorting our holiday. We have all had a wonderful time, amazing scenery, food , and service. It was 5 star service all the way. Everything was sorted with military precision and worked perfectly. Weather was great for us and when we needed it to be. It was dry and clear when we were on the train and cruising to the glacier, we were very lucky. So glad you talked us into the gold leaf train- we felt like royalty !! The train staff were exceptional. All our hotels were fantastic for their standards and location. It was meant to be the holiday of a lifetime and thanks to your help and organisation it truely was. It was an amazing trip. It was my brother and sister-in-laws first trip to Canada, and they loved it, I think They too will be sending you their own feedback to say thanks. We really appreciate your great service and have already recommended you to people we know. Thanks again, we wil be in touch when we book our next trip to Canada to do the things we didn't get to do
Canada Travel Specialists 5 star review on 4th October 2016 Canada Travel Specialists 5 star review on 4th October 2016 Canada Travel Specialists 5 star review on 4th October 2016 Canada Travel Specialists 5 star review on 4th October 2016 Canada Travel Specialists 5 star review on 4th October 2016
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Posted 7 years ago
5
Steve Nightingale, Ross On Wye.
Natalie Stewart, organised a fantastic road trip around Canada for us, it was so good we are thinking of going again in 2017. If your thinking of hiring a camper in Canada then you are looking at he best company to travel with, every thing was arranged by Natalie, the Air Canada flight was very good. The hotel in Calgary was the International in the centre of the downtown region, the transfer from Airport to hotel with Jonview was on time. Canadreams were are very helpful team of people, we hired a Deluxe Camper, (DVC) for the two of us, we did find it a little on the small side and we will have a larger Super Van Conversion (SVC), for our next trip. If you are concerned about driving in Canada, don't be, there driving style is very relaxed the road layouts are simple you just need to think bit more for left turns. Four way stops are simple Just give way to the guy on the right or wait till they all look at you, then you know its your turn, as i said it very easy to drive in Alberta and British Columbia, don't worry about it, it's simple. We covered about 2000 Kms the fuel bill was only $412 around £238. We are already planning our next trip and it will be with Barhead Travel, they have the experience to cater for all your needs. Thanks Steve & Violet Nightingale.
Canada Travel Specialists 5 star review on 9th September 2016
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Posted 7 years ago
5
Geoff Mangan
Adla had been recommended by a friend and she was excellent. Very professional and efficient (& friendly). She took a lot of care in the rarely straight forward booking phase as our details were not straightforward. We got exactly what we wanted. Adla had to wrap the trip around a Celebrity Alaska cruise and a land travel with the flights and a further week in Vancouver/Rocky Mountaineer/Banff. All were sorted. The Vancouver and Banff hotels were excellent and the Rocky Mountaineer Gold Leaf was quality. The flight timings worked perfectly. Overall, we had probably our best ever trip.
Canada Travel Specialists 5 star review on 2nd September 2016
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Posted 7 years ago
5
Kirsty & Greg
We had an amazing 15 night road trip from Calgary to Vancouver. Thanks to Anne for organising it all and the welcome pack on arrival it all went seamlessly. There were 2 adults and 2 children on our trip which included Banff / Jasper / Clearwater / Whistler / Vancouver. Each place had its own characteristics and were all a different experience. We managed to cover as much family orientated activities as we could fit in - hiking, hot springs, gondolas, star gazing, wildlife hunting, mountain biking, ziplines, eating lots of different things and all in the most amazing scenery. Then shopping in Vancouver (once we found the shops in Robson street)! The hotels booked for us were great. In good locations but quiet and peaceful at night. They all had hot tubs and/or swimming pools. The activities available at Clearwater were amazing and kept the kids entertained whilst we had a few chill out days. This was a fantastic trip and we made some great memories and had some amazing experiences. We managed to fit loads in but we could go back, do the same trip again and fill it with different things. The only downside was that we had to go to London for the flight to Calgary. We went into agent with just the idea of a trip across the Rockies for a family of 4 - not really sure of where to go or how to do it. Anne pulled this together taking in all of our ideas and made one magical holiday. Thanks again.
Canada Travel Specialists 5 star review on 22nd July 2016
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Posted 7 years ago
5
Susie
We stumbled across the website by accident whilst searching Alaska deals, and could not be happier or more satisfied with the service of our agent Laura Robertson. We started planning this special birthday trip 7 months prior to our Alaska cruise with Holland America on Ms Nieuw Amsterdam. Prior to our confirming our booking, the options and prices were emailed over to us and any queries, questions and requests we later had were dealt with in a most efficient and professional manner. Laura listened, was not pushy and was not robotic. She certainly understood our needs and everything she expertly recommended went to plan and it's thanks to her that this special trip of a lifetime will never be forgotten. We would not hesitate to book through you again and have already recommended your company to our friends. Thank you very much for a memorable holiday.
Canada Travel Specialists 5 star review on 17th July 2016 Canada Travel Specialists 5 star review on 17th July 2016
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Posted 7 years ago
5
Simon
We headed from Calgary to Vancouver Island and took 8 days, stopping in Banff, Jasper, Clearwater and Whistler, before catching a ferry to Vancouver Island to see relatives. We then topped it off with 3 nights in the Encore in Las Vegas. The itinerary that was produced for us was superb, although next time we would spend three nights in each location rather than 2 ! The distances from place to place was larger than we thought, we did over 2000 kms in those 8 days. Hire the biggest car you can, we had a GMC Yukon and on the big roads with big trucks you need a big car. It was effortless. All the hotels were clean, friendly, inviting. Could not complain. Only adjustment we would make is that if you go to Vancouver Island you can fly from Victoria to most places inc Vegas. We therefore would not have had to catch the ferry back from Naninmo and drive through Vancouver to the airport. Minor issue though. On the whole a 10 out of 10 for the holiday. We will be doing it again.
Canada Travel Specialists 5 star review on 15th July 2016
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Posted 7 years ago
5
Ashvin Mehta
The organisation of our trip and personal touch was very welcome. She took care of all our needs.
Canada Travel Specialists 5 star review on 6th July 2016 Canada Travel Specialists 5 star review on 6th July 2016
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Posted 7 years ago
4
Linda & Laurie Jonas
The logistics of the holiday were superbly put together, and everything went according to the busy itinerary we had. With the exception of The Chelsea Hotel in Toronto - which was a change to the original plan, and which we found to be very impersonal, staff not particularly helpful or friendly, and the rooms were 'very tired' - the hotels were all very good. We would definitely use Barrhead Travel for future holidays.
Canada Travel Specialists 4 star review on 14th June 2016
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Posted 7 years ago
Canada Travel Specialists is rated 4.8 based on 622 reviews