“I recently had surgery for skin cancer on my face and my surgeon suggested I find a natural face oil to rub into the scar for healing
I have been using the hero face oil for 3 weeks and alrady it’s making a fantastic difference
I’m going to use it forever now”
“Absolutely incredible customer service. The By Sarah team go above and beyond to make sure your experience is a positive one. Unfortunately, not all companies are like this so it’s so valuable when you find one that is. I absolutely love the cream cleanser and Saviour Mask my skin is extremely sensitive and both these products have soothed my skin and made it feel beautifully soft. I will definitely be buying both these products again! Thank you x”
Thank you for your 5-star review, Robyn. Your kind words really mean a lot to us. It’s wonderful to hear our skincare has been a comforting addition to your routine and that you’ve had such a positive experience with our team.
Thank you for your 5-star review, Patricia. We’re delighted you’re enjoying our skincare and that it’s bringing such comfort to your sensitive skin. We truly appreciate your kind words.
“Really pleased with the face oil, my skin feels smooth and (some of) the lines seem to disappear!
I’ve bought other products for our daughter for Christmas, I’m sure she’ll love them too.
Excellent packaging.”
“I love the daily SPF 50 and how it feels on my skin. However, I've nearly used it up on a short sunny holiday so due to its price per volume I'd have to look elsewhere for a more resonable alternative. I may be using too much. I love the ethos behind the company but may have to go back to Superdrug ( vegan) collagen alternative I've used for years.”
“I’ve been using the hydrating mist and daily spf for around a year now. My skin became more sensitive due to medication and peri menopause. By Sarah products have given me my lovely skin back. So gentle and comforting when living in central heating throughout the winter months. I have just purchased the Hero Oil to use at night. I would highly recommend all these products. I should also mention I have incredibly sensitive eyes, and none of the any Sarah products have ever irritated them at all.”
Thank you for your 5-star review, Louise. We’re delighted your By Sarah essentials have been a comforting part of your routine over the past year. It’s wonderful to hear everything has felt gentle and agreeable for your skin, including around the eyes. We truly appreciate your kind recommendation.
Thank you for your 5-star review, Katy. We’re delighted you’re loving our skincare and pleased to hear you’ve had a great experience with our customer service.
Thank you for your review, Tracey. We’re so pleased you’re enjoying the Balancer Cream Cleanser. A few quick tips that can help: pump while holding the bottle horizontally, give it a gentle shake, or unscrew the pump to scoop and then pump again, all useful for helping it draw up the cream more easily. If you ever need more guidance, we’re always happy to help at care@bysarahlondon.com.
Thank you for your 5-star review, Amanda. We really appreciate you choosing our skincare as a Christmas gift, it’s lovely to hear your son’s partner enjoys using our products.
Thank you for your 5-star review, Laura. We’re so pleased you’re loving your skincare and that the routine feels right for you. We truly appreciate your support.
Thank you for your 5-star review. It’s wonderful to hear you’re happy with your experience, and we really appreciate you taking the time to share your feedback.