Brighton Tools & Fixings Reviews

Name: Brighton Tools & Fixings
Rating: 4.96

5.0 Rating 647 Reviews

99 %

of reviewers recommend Brighton Tools & Fixings

Company Reviews

Metrics

5.0

Based on 647 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Brighton Tools & Fixings 5 star review on 5th July 2024

Y Pancholi

Brighton Tools & Fixings 5 star review on 14th July 2023

Ryan Crowdy

Brighton Tools & Fixings 5 star review on 5th July 2021

Mike Smith

Brighton Tools & Fixings 5 star review on 18th May 2021

Chris Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered a milwaukee cordless grinder very quick delivery and no hassle,”

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Posted 4 years ago

“I have given a good review before BUT they have got even better as my dealings with them continue. I live in France so a long way from them but they answer emails immediately and have kept me informed at reasonable intervals. GOOD PEOPLE TO FO BUSINESS WITH.”

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Posted 4 years ago

“Items were as advertised /ordered and arrived in a timely fashion.”

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Posted 4 years ago

“ALWAYS GREAT SERVICE”

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Posted 4 years ago

“Super fast delivery.”

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Posted 4 years ago

“Excellent customer service, next day delivery, will definitely shop there again.”

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Posted 4 years ago

“Super service thank for professional team”

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Posted 4 years ago

“Excellent service from Brighton Tools, friendly and helpful on the phone, prompt delivery to the Scottish Highlands with no issues. Extremely competitive prices too! Would definitely recommend, and will visit their website when I next need any powertools or fixings.”

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Posted 4 years ago

“I ordered a selection of tools which were delivered to me in Ireland. Mike and Andy provided faultless friendly and efficient service. I highly recommend this company.”

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Posted 4 years ago

“Initially I didn’t know which hinge I needed so they gave me the telephone number for the company. Once identified I ordered from them and it arrived the following day. Excellent and helpful service.”

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Posted 4 years ago

“E mailed with query rapid response placed an order goods dispatched same day, excellent service very happy to recommend”

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Posted 4 years ago

“What helpful people they are. I telephoned to request a special order and said I would collect it 2 weeks later, it was there on the day I requested. I paid for it and lost my receipt, 9 months later I telephoned and explained and within 5 minutes my copy receipt was emailed to me. Good people to do business with THANK YOU.”

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Posted 4 years ago

“Out of this world service. Having been let down by another supplier I found Brighton Tools & Fixings with a Google search, phoned to check stock, and then ordered online. Ordered at 3:30pm and delivered next day at 12:30pm! We will be using them again. Thanks for your help.”

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Posted 4 years ago

“Always enjoy dealing with Matt, good professional service...and he is always turned out well, way more so than Andy !”

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Posted 4 years ago

“Top service from Mike, quotes come back fast and accurate. No complaints in years of dealing with them”

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Posted 4 years ago

“Ordering online is all well and good for certain items but when it comes to power tools that you intend to use day in, day out you really need to get them in your hands to see how they operate and feel. That’s why Brighton Tools and Fixings are so good. They’ve got everything in store for you to look at and play with, helping you to make the right choice. I’ve bought countless tools and accessories, from the best manufacturers such as Milwaukee, Festool and Fein. Each time I’ve walked away knowing that I’ve got a quality product that is the right tool for me. And the staff at Brighton Tools and Fixings are great. They are really knowledgeable about the tools they sell and are happy to take the time to talk to you about the products, making sure you make the right choice. They are also good at helping out regular customers. Ask nicely and they can sometimes sort you out a deal.”

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Posted 4 years ago

“Been using brighton tools and fixing for the last 15 years. Very professional team not much they don’t know and the construction industry Thanks for all your help over the years and the years to come”

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Posted 4 years ago

“Always get an amazing service, Mike Biggs always comes up trumps Thank you”

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Posted 4 years ago

“Excellent service , very helpful , quick delivery, everything you need .”

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Posted 4 years ago

“I found Brighton Tools & Fixings very helpful, professional and efficient, what more could you ask for.”

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Posted 4 years ago

Brighton Tools & Fixings is rated 5.0 based on 647 reviews