“Apart from the excessive packaging, I was extremely pleased with the quality of the product, the delivery time and the service.
The gift was much appreciated by the recipient”
Hi Nikki, We are so pleased you liked the product you bought, but we are so sorry about the shipping packaging being a let down, the product you bought is such a lovely product but unfortunately is between shipping box sizes, its a problem we are trying to fix.
Best wishes Binky
“The toys arrived in wonderful condition except for the table football which looked like it was used. :(
I would have returned it but I ordered it in time for Christmas as a gift for my nephew. This was disappointing.
The other items were of a lovely quality and good know they were made with sustainable materials. A little bit pricey but none-the-less a good purchase.”
Hi Rina,
I am so sorry you where not happy with the quality of the football table. Please can you send photos of the issue? I can assure you it would not have been used as we do not have a retail space and moreover we have not received returns of this product. That said if it was not in perfect contrition on return it would not have been placed back in our stock.
If there is an issue with the product you have received please allow us to put it right, as we would hate for you to receive something that is not perfect!
Please email us directly at hello@binkyshop.co.uk.
Best wishes
Binky
