Bettermove Reviews

Name: Bettermove
Address: Bridge End, Leeds
Rating: 4.90

4.9 Rating 61 Reviews

98 %

of reviewers recommend Bettermove

Company Reviews

Metrics

Info

4.9

Based on 61 reviews


Customer Service
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About Bettermove:

Bettermove has become Better. We are now under new management and have a fresh new look. The existing estate agency model has remained the same for years, we have decided to change the way things are done, making things speedier, cheaper, and more transparent for the buyer and the seller. No more sellers fees, we won’t even charge commission when we sell your home. We are straightforward, and transparent and work with you to get property deals completed.

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Phone:

03300040050

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible company. I paid £1000 just to reserve a property for a few days. I was constantly emailed and pressured to let them know if I was proceeding. At no point did they state that the £1000 reservation fee permits me to 'hold' the property for 14 weeks, which they only mentioned after I logged an official complaint and even then, I was only told this information at the very last moment before taking the matter to the Property Ombudsman. My advice to anyone reading this is that they should use another company for their property needs. I do not believe the other reviews on here are genuine and I would encourage anyone reading this to check out this company on TrustPilot which shows may negative reviews of their questionable tactics and procedures. The lady I was dealing with was Julia, however, none of the staff surnames appear on the website which shows how shoddy this operation is. I have never heard of an estate agent charging an extortionate fee of £1000 to hold a property for a few days once you have made an offer. Ludicrous!!!!”

Helpful Report

Posted 1 year ago

Bettermove is rated 4.9 based on 61 reviews