“Boiler fault diagnosed and repaired successfully. The only down-side was the length of time it took to effect the repair; reported on the Sunday, guy came out on the Monday, diagnosed the fault and said an air pressure switch was required and left. Tuesday, nothing, chased Tuesday evening. Wednesday, the guy returned and fixed the fault. Great, but three days without heating and hot water during the recent cold snap tempers the marking.”
“We had a sudden problem with our drains - kitchen sink bubbling and gurgling, and outside the drain blocked and overflowing into the garden. I telephoned Besmart but used the wrong Tel. No. So I sent an email instead! This elicited an immediate response from a delightful lady who gave me the correct no. 08006118111, and quickly took down the details of our problem. Within an hour a drains firm called to say they would come out from Avonmouth the following morning, which they duly did. The work was completed in an hour and is entirely satisfactory. So many thanks to Lanes for Drains, and to Besmart for excellent service.”
“i was skeptical about Be smart before moving from British gas commercial boiler breakdown cover to them . but they proved me wrong . my first boiler breakdown happened within first three months and i did by urgent repair without waiting for them but they compensate my repair cost , it was unexpected . Krystie , their Customer Service Manager is fantabulous . and her team member Pierce and Gina .. best of luck . I am thinking about to take their home emergency service for my own home as well .
Dine India Tywyn”
“Engineer came to look at boiler, there was a split pipe inside which he temporarily adjusted so boiler still worked. He came back a few days later and fitted a new pipe. Boiler fine since. Very pleased with the knowledgable engineer.”
“My job was the annual service of my Worcester Bosch boiler and all went smoothly. The engineer was competent in all ways, very pleasant and left kitchen clean and tidy. Very happy although he didn't leave me any paper work, I usually keep the service details but it is a small matter.”
“Late on a Saturday evening we experienced a failed isolation valve on the bathroom radiator. Little flood in the bathroom. We called at midnight and James very quickly answered. He was very professional and gave me reassurance he would sort for us. We agreed we could manage it overnight as we didn’t was a poor Plummer coming in middle of the night. We were kept informed via text and by midday on the Sunday a Plummer had been and fixed the problem. For what I am paying each month I am very impressed with the service and would recommend BeSmart. Affordable and professional. Thank youJames for resolving and thanks to Ross the Plummer for how professional he was especially in these strange times”
“The staff of this company are friendly helpful and make you feel you area ultra important nothing seems to be to much trouble . At the begining of February I had to speak to Kristie due to a misunderstanding and the problem was solved without any fuss or bother Yesterday I spoke to Gina about a service call that was worrying dealt with urgently and with limited fuss its a pleasure working with this company”