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Berry's Jewellers Reviews

4.9 Rating 1,858 Reviews
97 %
of reviewers recommend Berry's Jewellers
Company Reviews Product Reviews
1,256
 Metrics Info
4.9
Based on 1,858 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 29th May 2024
B Ivanov
Berry's Jewellers 5 star review on 27th May 2024
A
Berry's Jewellers 5 star review on 20th May 2024
J John Athappilly
Berry's Jewellers 5 star review on 21st April 2024
A Brotherton
Berry's Jewellers 5 star review on 6th April 2024
S Hall
Berry's Jewellers 5 star review on 6th April 2024
S Hall
Berry's Jewellers 5 star review on 3rd April 2024
K Anastasova
140
Anonymous
Anonymous  // 01/01/2019
5
C NICHOLSON
C NICHOLSON
Verified Buyer
“Excellent customer service and communication by Sally at your Windsor branch, who kindly agreed to include a NATO watch strap in the purchase price. Would recommend Berry’s with no hesitation.”
Berry's Jewellers 5 star review on 26th November 2020
Helpful Report
Posted 3 years ago
5
R Kovacs
R Kovacs
Verified Buyer
“Very fast shipment!”
Berry's Jewellers 5 star review on 3rd September 2020
Helpful Report
Posted 3 years ago
5
R GEKOV
R GEKOV
Unverified Reviewer
“For the 3rd time, Berry’s Jewellers was perfect. My last order was the brand new Breitling Superocean 48mm Black DLC Titanium Blue Dial Automatic Watch. Danny Burnell orders the watch, especially for me, from Breitling. The watch came to Berry’s after six working days, and they dispatch to Bulgaria immediately. Amazing service again. Thank you, Danny and Berry’s team.”
Berry's Jewellers 5 star review on 25th August 2020
Helpful Report
Posted 3 years ago
5
C Twist
C Twist
Verified Reviewer
“Good Morning I wanted to write a review on your business based on the outstanding customer service I have received from Nick at your Newcastle store. I celebrate my 40th birthday in September & my mam wanted to purchase me a watch after looking around many retailers and not even been entertained as a customer I took the decision to visit your store in Newcastle and I met Nick who was my adviser. I work in motor retail and a real key point to any ones success is communication and you want to feel your dealing with an expert or at least some one who knows what there doing. Nick for me is a perfect example of how retailing should be, Nicks knowledge around your products is second to none also Nicks communication levels make him an asset to your company, Nick kept me in the loop every step of the way from my order to delivery even if there was no news Nick would call me to say no news but keeping you in the loop. To say i'm impressed with both Berry's and nick is an understatement absoulutley top class service in every way. Thank you for making the occasion not only very special but also you have created a memory that will last me forever and a fan for life”
Berry's Jewellers 5 star review on 9th August 2019
Helpful Report
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent service from Berry’s. A new Breitling Avenger 2 (right in winder) joins some of my other watches; including a Hamilton, Omega, Seiko, G-Shock, Armani and Alpina.”
Berry's Jewellers 5 star review on 23rd July 2019
Helpful Report
Posted 4 years ago
5
K GEKOV
K GEKOV
Verified Buyer
“Again, excellent service and fast delivery. Thank you.”
Berry's Jewellers 5 star review on 11th July 2019
Helpful Report
Posted 4 years ago
5
A
A
Verified Reviewer
“Had my engagement and wedding ring remade (due to the size of my finger increasing over the years). Very emotional process but Gemma was so kind and patient. Over the moon with the final result, the customer service throughout was amazing, they are all about the customer and trying to accommodate your needs as much as possible. Staff always very polite and happy when I needed to visit the shop in Newcastle. Would not hesitate to recommend this jewellers. :-)”
Berry's Jewellers 5 star review on 18th June 2019
Helpful Report
Posted 4 years ago
5
P Mckee
P Mckee
Verified Buyer
“My wife has just opened her 30th wedding anniversary purchased from berry’s And she was over the moon many thanks for a wonderful product”
Berry's Jewellers 5 star review on 10th June 2019
Helpful Report
Posted 4 years ago
5
S Green
S Green
Verified Buyer
“Very quick delivery and they make most products affordable with the interest free option.”
Berry's Jewellers 5 star review on 30th May 2019
Helpful Report
Posted 5 years ago
5
J
J
Verified Reviewer
“Thanks so much for the great customer service. Lee from the Newcastle branch was incrediblely helpful when I was trying to decide which watch I wanted for my birthday. He was always available if I had questions, another fantastic experience with him I store. Would highly recommend. Thanks once again Lee!👍”
Berry's Jewellers 5 star review on 8th April 2019
Helpful Report
Posted 5 years ago
5
L Allcock
L Allcock
Verified Buyer
“Brilliant service, managed to get my Omega CK2998 Speedmaster with next day delivery! Highly recommend!!”
Berry's Jewellers 5 star review on 28th December 2018
Helpful Report
Posted 5 years ago
5
D Simmonds
D Simmonds
Verified Buyer
“Excellent customer service, will without a doubt return for my next luxury watch purchase.”
Berry's Jewellers 5 star review on 8th November 2018
Helpful Report
Posted 5 years ago
5
S Folan
S Folan
Verified Buyer
“Ordered the watch online and it arrived promptly by recorded delivery the next day. Great service followed up by a call and email from customer service.”
Berry's Jewellers 5 star review on 30th October 2018
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent seller. Very easy to deal with Berry’s Jewellers. There was an issue with the battery which was resolved immediately after phoning or an offer of full refund if not delighted. Watch came with all parts and dated warranty so fully covered by manufacturers guarantee. I would trust them again if I ever needed another high value watch.”
Berry's Jewellers 5 star review on 31st July 2018
Helpful Report
Posted 5 years ago
5
R GEKOV
R GEKOV
Verified Reviewer
“I Purchased Omega Seamaster PO 600 Co-Axial 45.5mm The watch is come in perfect package, with all documents and accessories. Very fast delivery to Bulgaria. Special Thanks to Danny Burnell for great support. 100% satisfied from Berry's Jewellers and their team. Recommended for all future customers. Warm Regards, Rosen Gekov”
Berry's Jewellers 5 star review on 6th August 2017
Helpful Report
Posted 6 years ago
5
D Parker
D Parker
Unverified Reviewer
“Recently took delivery of my Patek Philippe Nautilus 5712/1A from Newcastle. Watch is a 1000 times better than I thought it would be, matched by the service I always experience at Newcastle. One very proud new owner into the PP club, now where is that magazine application!!! Thanks again to all staff at Newcastle, the happiest man in Newcastle.”
Berry's Jewellers 5 star review on 13th March 2017
Helpful Report
Posted 7 years ago
5
G
G
Unverified Reviewer
“Berry Jewellers were excellent in delivering my Christmas gift in time for the big day despite me ordering late on the 23rd December! Great customer service & superb product - highly recommended ????????????????”
Berry's Jewellers 5 star review on 25th December 2016
Helpful Report
Posted 7 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Brilliant service. I made an online order via the finance option on a Sunday and I wasn't automatically redirected to the credit agreement section. I messaged Berrys on Facebook advising them of this and to my surprise they replied within an hour- on a Sunday!- and resolved the issue immediately. The order arrived on time and I found the staff I spoke to extremely helpful and efficient”
Berry's Jewellers 5 star review on 3rd October 2016
Helpful Report
Posted 7 years ago
5
R Holden
R Holden
Verified Buyer
“What a great jewellers! Today my partner and his mum bought 2 Cartier watches. The sales man, Lee, made the whole experience a real pleasure. No pushy salesman tactics, even at times encouraging them to go for smaller watches as it suited their wrist size. We all left feeling like we had lovely experience and can't thank Berry's enough for helping us choose these special purchases.”
Berry's Jewellers 5 star review on 17th September 2016
Helpful Report
(Newcastle) - Posted 7 years ago
5
M Marchich
M Marchich
Verified Buyer
“The Maine Polished & Brushed Steel Round Cufflinks were as expected from the image. The delivery was fast and safe. Very satisfied.”
Berry's Jewellers 5 star review on 5th July 2016
Helpful Report
Posted 7 years ago
5
J Howlett
J Howlett
Verified Buyer
“Fantastic service from berrys and wonderful product. Staff very helpful and even sent me a new fabrics strap as the one included was too small. Deffinately will be using again.”
Berry's Jewellers 5 star review on 7th May 2016
Helpful Report
Posted 8 years ago
Berry's Jewellers is rated 4.9 based on 1,858 reviews
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