Bathtime Reviews

Name: Bathtime
Address: Bathtime Scotland, 2 Howard Ct, Bathtime Scotland, 2 Howard Ct, Glasgow
Rating: 4.87

4.9 Rating 102 Reviews

98 %

of reviewers recommend Bathtime

Company Reviews

Product Reviews

Metrics

4.9

Based on 102 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Bathtime 5 star review on 1st February 2022

Mr Morrison

Bathtime 5 star review on 21st December 2021

Mr & Mrs Burns

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, quick delivery and a follow up phone call to boot.”

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Posted 10 months ago

“Excellent service, Graham went above and beyond to ensure we received and were happy with our order.”

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Posted 10 months ago

“I’m a Londoner and was having my bathroom redone. I ordered a Laufen Pro toilet with matching bidet but the wrong bidet from my local stockist was delivered. Graham had one in stock packed it all the way from Glasgow carefully and perfectly. I’m a lecturer from a business background and ‘I honestly believe Small is beautiful - that’s what Bathtime is”

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Posted 1 year ago

“Excellent customer service and very helpful. Would definitely use again”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Bathtime excelled themselves in providing a replacement mirror, the first was damaged in transit, and with just a notification of the damage they sent a replacement out. A great company to buy from, straight forward to order and excellent customer follow up.”

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Posted 1 year ago

“Very helpful staff with excellent product knowledge. Competitively priced. Goods packed and arrived promptly. What more do you need.”

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Posted 1 year ago

“Fabulous customer service. After placing my order a member of staff rang to double check if the item was the correct one … it wasn’t ! This saved me time and hassle returning what would have been the incorrect toilet seat ……”

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Posted 1 year ago

“Ordered new toilet seat, delivered damaged. The measure of a good company is how it handles problems, Bathtime, kept me informed, delivered a replacement within days and arranged collection of damaged item. Wouldn't hesitate to use them again.”

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Posted 1 year ago

“Very efficient service and very knowledgable about their products. Highly recommend.”

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Posted 1 year ago

“Graham was very helpful in ensuring I had purchased the correct Laufen toilet seat. Delivery was prompt, and came very well packaged to greatly reduce the risk of damage during shipping.”

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Posted 1 year ago

“Item purchased was in stock, but they noticed it was damaged at time of packaging. They called me and offered an alternative or to wait til new stock. Graham was very courteous and professional.”

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Posted 2 years ago

“I was contacted by Bathtime when one of the items that I had ordered was unavailable. Following discussion, they provided me with several alternatives which enabled me to revise the order to my satisfaction. I found Bathtime prices very competitive and their staff courteous, informative and very efficient in the provision of their products especially as we are at the other end of the country. Will definitely use them again.”

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Posted 2 years ago

“Good Service and very quick delivery”

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Posted 2 years ago

“Graham and his team were great. Competitively priced and always will to answer any question and provide support. Would definitely highly recommend and use again. Many thanks Mark”

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Posted 2 years ago

“Bought a lovely toilet roll holder cracking quality wasn't cheap but well worth the price and it was discounted to which was the icing on the cake very happy”

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Posted 2 years ago

“Really great service and brilliant communication.”

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Posted 2 years ago

“Good quality mirror delivered when they said it would be. Spoke to them over the phone as well. Good customer service keeping me i formed. Will use again.”

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Posted 2 years ago

“We are delighted with our corner baskets. They are of very solid and of very high quality. They were recommended to us by our bathroom fitter who said they won't rust or corrode. I was also very impressed too with the customer service and speed of delivery.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Bathtime, Kate! We really appreciate it! We are so glad that you and your bathroom fitter are pleased with our corner baskets. It's great to hear that they are of excellent quality and won't rust or corrode. We are also delighted that you were pleased with our customer service and speed of delivery. Thank you again for your kind words and for your business!

Posted 2 years ago

“Great customer service from Graham. Quick delivery. High quality products. Would gladly use again.”

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Posted 2 years ago

Thank you for your amazing 5 star rating! We're so glad that you had a positive experience with our customer service from Graham as well as the quick delivery and high quality products! We really appreciate that you would gladly use us again and we look forward to helping you with your next order!

Posted 2 years ago

Bathtime is rated 4.9 based on 102 reviews