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Backup Systems Ltd Reviews

5.0 Rating 58 Reviews

100 %

of reviewers recommend Backup Systems Ltd

Company Reviews

Product Reviews

5.0

Based on 58 reviews


Customer Service
Communication Channels	Email, Telephone

About Backup Systems Ltd:

Backup Systems develop and manage disaster recovery solutions for the SME and Enterprise markets. Founded in 2005 and headquartered in Edinburgh, Backup Systems focus exclusively on backup and data archiving.

Visit Website

Phone:

0845 671 0290

Email:

info@backupsystems.co.uk

Location:

Units 4 & 5 Brightwell Barns,
Waldringfield Road,
Brightwell
London
IP10 0BJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Backup Systems have been an integral part of our business for 16 years now and have been superb from day one. Mark and his team offer the most amazing service, response time is second to none with help at hand at any time of the day or night. Not only are they there when you need them, but their proactivity is amazing. We have recently had a major outage and Chris has been there at all times when needed, giving support, advice and guidance throughout. Everyone at Backup Systems feels like a part of your team and they are worth every penny. I look forward to hopefully collaborating with them for a long time to come.”

Posted 2 weeks ago

“Backup systems clearly pride themselves on their customer service. They respond immediately, nothing is too much trouble. The advise is second to none. The system itself is excellent. They are a highly valued partner of ours and i could not recommend them enough.”

Posted 1 month ago

“Very prompt and efficient, always available when needed and prompt with there restores, very helpful and friendly people to contact as well”

Posted 1 month ago

Thanks, Jack. That is really appreciated.

Posted 1 month ago

“Superb company in all ways, most companies today seam to lack customer service, not with Backup, their customer service puts to shame almost all companies I have to deal with. would highly recommend Backup.”

Posted 7 months ago

“Yet again Backup Systems have proven their worth. Having faced a huge issue on one of our production servers which we narrowed down to an impeding hardware issue Backup System jumped into action and worked over the weekend without any hesitation to restore the server as a virtual machine. Production server is now back up and running as a VM. Emergency averted thanks to Backup Systems, a company that you can truly count on and that work as part of your wider team!!”

Posted 7 months ago

“Backup Systems have a support team that are second to none, knowledgeable, flexible, and diligent to our requirements at all times. When it came to testing the backup recovery position, they were exemplary.”

Posted 8 months ago

Thanks Drew. It is a pleasure working with you. All the best Mark

Posted 8 months ago

“We have used Backup Systems for several years now. Always a pleasure to deal with from a support perspective and the system itself does exactly what it say on the tin.”

Posted 3 years ago

“We have found the solutions and support services offered by Backup Systems to be of the highest standard. They are so helpful, knowledgeable, and respond very quickly to requests for assistance. We have no hesitation in recommending Backup Systems Ltd.”

Posted 3 years ago

“Backup systems offer a highly reliable service to backup. One you can trust. One thing less to worry about on a daily basis. They are also very knowledgeable, very handy to have around in a crisis. Nothing has ever been too much to ask for.”

Posted 3 years ago

“Backup systems have the best support service of any of our vendors. Emails are responsed to rapidly. Nothing seems too much trouble. They are a pleasure to to deal with.”

Posted 4 years ago

“Backup systems have a great solution that fitted seamlessly in our environment, there support team are the best I have ever dealt with. They have a can do attitude when it comes to there solution and any changes you need are processed fast. I would highly recommend backup systems to anyone looking for a backup solution.”

Posted 5 years ago

“We have used Backup Systems for ten years and have always found them to be professional, efficient, responsive and innovative in their approach to solutions. I would have no hesitation in recommending them.”

Posted 5 years ago

“Highly professional service, always keeping a watchful eye on your backups. The team at BackupSystems work like a seamless extension to your IT team, providing daily reports of backups' status, and any warnings or errors which require attention. Many companies will sell you a backup "appliance", but ask yourself the question, is it backed up with the personal approach and attention to detail that the Backup Systems team provide?”

Posted 5 years ago

“We have been working with them for many years, we were one of their first customers and we have had no issue with them throughout this time they are friendly, polite and quick to help when you do need to call them for any reason there is none of this annoying phone systems that have a tendency to wind you up before speaking to someone, With backup you get hold of someone who knows what to do very quickly. wish more companies were like them”

Posted 5 years ago

“Back Up systems hone excellent solutions and great customer service, also very responsive and I would recommend to anyone that are looking for a backup solution.”

Posted 5 years ago

“The best IT company I've had the pleasure of dealing with bar none. Responses are lightning-quick and their service has been invaluable.”

Posted 5 years ago

“Backup Systems are the most proactive team you could want to work with, they monitor and fix many issues before we even know that they have happened and respond to emails within minutes. If only all our business partners were this good !”

Posted 5 years ago

“Excellent service always first to alert us to issues around the service very happy”

Posted 5 years ago

“Mark and his team offer excellent customer service from a local business. I would highly recommend.”

Posted 5 years ago

“Backup Systems are one of our most reliable suppliers and always happy to help us with any queries or requests. I would highly recommend using them to carry out your backup requirements ! Ryan Taylor Infrastructure Team The Hood Group”

Posted 6 years ago

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Backup Systems Ltd is rated 5.0 based on 58 reviews