AutoAirConParts.co.uk have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Prompt delivery and very competitive price, well packaged and item fitted well but was disappointed to find item not supplied with new "o" ring seals, this caused a delay in fitment that was inconvenient, would have been better if I was told on purchase that seals were not included.
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- Mr Colin Anderson
“
A/c compressor received within 3 days and, now fitted, it works great. And at a saving of £2100 over factory price! Very pleased.
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- Pierre
“
Ordered a new air con radiator for my car, arrived the next day, well packaged and undamaged. Great price, plenty of information on website, so I knew it would fit my car. I now have lovely cold air con in my car, radiator fitted in perfectly(my old one was leaking). Would definitely buy from again. A+++
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- Linda
“
Well priced and timely delivery
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- Robert
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Prompt next day delivery and competitive pricing
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- Paul
“
Prompt delivery and very competitive price, well packaged and item fitted well but was disappointed to find item not supplied with new "o" ring seals, this caused a delay in fitment that was inconvenient, would have been better if I was told on purchase that seals were not included.
”
- Mr Colin Anderson
“
I ordered two parts from AutoAirconParts, 1 was delivered the next day. As the order was short-shipped I emailed them. Their reply was to re-send the confirmation of shipping, nothing else, no comment, no expression of regret that it was short shipped, no offer to send the item or refund. Nothing at all !
”
- Philip Preddy
“
Ordered 2 service caps for air conditioner not a lot of money charged £5.00 postage bill came to £7.00 odd. next day delivery. emailed me a refund without explanation . how rude . live chat the operative on that was not so COOl either so that's why they have a bad score. won't order again
”
- Ann Mason
“
Good communication and costumer friendly.
Missed some item on my order but they refund the money afterwards.
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- Nelson Saenz Miller
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Products arrived next working day
Great service
Thanks
”
- Paul Roberts
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Great price and great service. Thank you!
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- Anonymous
“
What a great service, no fuse no delay in delivery however, not so good to contact in fact impossible. Contact was only to try to ensure the correct part is on its way, as it turned out, it was on this occasion.
”
- N
