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Aurora Nights Reviews

4.9 Rating 637 Reviews
100 %
of reviewers recommend Aurora Nights
4.9
Based on 637 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Aurora Nights Reviews

Phone:

203 769 3140

Email:

jonny@aurora-nights.co.uk

Location:

Office 2 Empingham House,
1e Uppingham Gate, Ayston Road,
Uppingham
Rutland
LE15 9NY

Aurora Nights 5 star review on 18th April 2024
Lisa Kovens-Harris
Aurora Nights 5 star review on 19th February 2024
Inge Elliott
Aurora Nights 5 star review on 19th February 2024
Inge Elliott
Aurora Nights 5 star review on 19th February 2024
Inge Elliott
Aurora Nights 5 star review on 19th February 2024
Inge Elliott
Aurora Nights 5 star review on 19th February 2024
Inge Elliott
Aurora Nights 5 star review on 19th February 2024
Inge Elliott
241
Anonymous
Anonymous  // 01/01/2019
From start to Finnish we have been looked after by a very professional, knowledgable and curious Kevin, this so makes an enjoyable holiday as nothing too much trouble, even to the point of arranging everything (re-booking flights, booking extra stay in accommodation including meals and arranging comfortable nights stay in hotel) for us when affected by flight cancelation due to pilot strike action. Going the extra mile was well and truly exhausted by the time we got back to Gatwick. Well done and a big Thank You to Kevin.
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Posted 10 years ago
Dear John Thanks for your feedback and it seems that despite the Norwegian strike you managed to have a fantastic time. I have forwarded your comments to the team but thank you for your very kind words about us. Regards Kevin
Posted 10 years ago
Very good isn't a high enough ranking! One of the best holidays ever. The Ice Hotel was an amazing experience. And Mattarahkka Lodge was just so wonderful. Miko and the team looked after us brilliantly. Laura and her colleague who took us out with the huskies was friendly, helpful and answered our many questions. Casper who took us out on the snow mobiles was great and encouraging especially as I was a novice. Neither my friend nor I can praise the organisation and the activities highly enough. And the icing on the proverbial cake was seeing the Northern Lights before we came home. Please extend our thanks to everyone involved - a truly amazing experience.
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Posted 10 years ago
Hi Christine Thank you for the wonderful feedback and i am delighted you had such a great time. Please tell as many of your friends as possible!!! Thanks for traveling with us Regards Kevin
Posted 10 years ago
THE MOST AMAZING TRIP! We have travelled quite a bit and have to say this is up there with the best. Mattarahkka Lodge was a real home from home. Comfortable, clean, great food and ALL staff could not do enough for us, in fact going out of their way to make our stay even better than expected. Snowmobiles outside the front door - accommodating a last minute request for an extra trip out to what can only be described as heaven on earth. Husky sledding, another great day, and of course the Ice Hotel. Hot tub under the stars and a very hot sauna! The last night being the best as the Northern Lights put on the performance of their life (again the guide staying out for a couple of hours longer than planned to allow for this). Staff at Weekend A La Carte also amazing - it was a real pleasure planning the trip. Norwegian Air went on strike second to last day - unfortunately A La Carte worked so hard they actually got us home only a few hours later than planned - much to everyone's disappointment! HIGHLY recommend this company and this Lodge. Wouldn't hesitate to book again. THANK YOU!
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Posted 10 years ago
Dear Rob and Wendy Thanks for the wonderful feedback and delighted that your 25tth wedding anniversary bash went of so well. I hope your guests had an equally good time. I have passed on your comments to the team on the ground. If you wish to go back to the Lodge do let me know! Regards and thanks Kevin
Posted 10 years ago
Very well organised from start to finish the whole trip did everything it said on the tin loved every minute would definitely recommend excellent.
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Posted 10 years ago
Very well organised, but not overbearing. Without exception, extremely friendly, helpful and informative staff: guides, drivers, kitchen and restaurant staff. Delicious food. Very comfortable accommodation. All activities equipped to a very high standard. Highly recommended.
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Posted 10 years ago
Dear Deborah Thanks for your feedback on your trip. Delighted you had a good time and the trip lived up to expectations. Thank you for using Weekend a la Carte Regards Kevin
Posted 10 years ago
Three nights in Abisko Mountain Lodge from Heathrow. All bookings and connections and transfers worked perfectly. Accommodation was great. Food was excellent. Swedish hospitality lived up to its high reputation. Even taxi drivers could not have been more assisting and friendly. Excursions were first rate. Sledding, sky station dinner, tour to Narvik with some bird spotting en route, Ice Hotel visit and photo evening with world class photographer Oliver Wright (google his wonderful photos) were very memorable and enjoyable. Lodge provided winter gear which kept us warm and happy for hours outside. Fantastic aurora sightings each night despite cloudy forecast. Two days were absolutely clear all day. Abisko's rain shadow location almost guarantees sightings.Thoroughly recommend. Many thanks to Weekend a la carte team for your attention to detail and delivery of excellent service.
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Posted 10 years ago
Dear John Thank you for your feedback and delighted that all went so well for you. I have passed on your feedback to the team in Abisko. Kind regards Kevin
Posted 10 years ago
Just returned from the 5 night stay in Sweden (2 nights ice hotel, 3 nights Abisko Mountain Lodge). Fantastic holiday, enjoyed all the activities planned - snow mobiling, husky sledging, day trip to Narvik, chair lift to sky station etc. Photographic evening was brilliant with Mat Richardson who showed me (a complete novice) how to get the best photos of the Aurora which we were lucky enough to see. All transfers and pick ups worked well, except there is a tight flight transfer time at Stokholm, which caused some stress as our flight to there from Kiruna was delayed. Fortunately flight to Gatwick was also delayed so we just made the connection. Accommodation at ice hotel (1 night warm chalet - very comfortable) (I night ice art suite - an amazing experience and very toasty warm inside the sleeping bag even though it was -5c). Staff at the Abisko Lodge very welcoming, but did note that there was a variation of room standard. Maybe you have to pay more for the upgraded rooms, I don't think we were given an option on booking. The food in both resorts was excellent, being quite fine dining (and expensive) at the ice hotel, but as a treat was worth it. Alcohol also very expensive in Sweden. Food in Abisko was included and excellent. Tried lots of new dishes, reindeer, moose and elk (all very much like beef and delicious). Artic clothing in both resorts was excellent and warm. We were kitted out with everything we needed very efficiently. All in all a fantastic holiday, would love to do it all over again. Thank you weekend a la carte.
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Posted 10 years ago
Dear Yvonne Thank you for your feedback and sorry for the delay in acknowledging it. We have been snowed under coping with the Norwegian air strike. Your comments are greatly appreciated and have been forwarded to the team in Lapland. Kind regards Kevin
Posted 10 years ago
I will definitely recommend Weekend a la carte to all my friends. They have organised a splendid vacation and selected splendid local teams to make the vacation memorable. Absolutely delighted,
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Posted 10 years ago
Only five stars? The organisation was superb, making every guest feel confident and happy with their chosen activities. Staff at Mattarakkhi Lodge were friendly and extremely knowledgable, making sure that we had the best possible experience. Food was excellent, and having coffee/tea (and biscuits) available all day and evening encouraged guests to socialise. The quality of the Arctic clothing supplied was excellent, and not once did we feel cold. Altogether, a very enjoyable holiday. Clive & Jennie Gibbs
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Posted 10 years ago
Dear Clive Thanks for the note and sorry for the delay in acknowledging your feedback. I am delighted you had such a good time. I will ask reviews if they can add a 6th star! Thank you for traveling with us Regards Kevin
Posted 10 years ago
Everything worked as booked, hire car better than expected with good winter tyres. Both hotels of very good standard, comfortable rooms, warm. The food in the dining room in Hotel Ion was over pretentious, minute portions but expensive, it did taste good, but without the generous bread we would have been hungry. Breakfasts were good in both hotels. SuperJeep tour was excellent, driver Magnus advised a change of route because of poor visibility and the alternative was very good and the tour lasted much longer than expected, which was good too.
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Posted 10 years ago
Dear Ian, thank you for your feedback. I am delighted you had such a great time, and thank you for your kind 5 star rating. I have passed on the feedback to Hotel Ion re their menu. Regards Abigail
Posted 10 years ago
We've had the most amazing time on our weekend a la carte package holiday. The Lodge in Kiruna was small and intimate and relaxed. We met lots of lovely people including and our hosts and guides Horkan, Helen, Nina, Petras and Miko et al were welcoming and genuinely keen to give us the best experiences ever. We loved all the activities we did and were lucky enough to see the Aurora on our first night right outside of our lodge! A truly amazing sight. The snow mobiling and dog sledding put permanent grins on our faces and the sami experience was very interesting and humbling. The short stay in stockholm was an added bonus on our way home. We had a chance to visit both the Vasa museum and the Abba museum as well aa take the ferry across the river and wander around Gamla Stan. Loved it all. The hotel Rival was very comfortable and funky. Thanks to the weekend a la carte team and their choices of package elements we had a holiday full of perfect unforgettable memories.
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Posted 10 years ago
We had a great time and saw a fabulous display of the aurora, it was out for 2 of the nights that we were there , albeit that we missed one of the nights as it was 2 am and we were sleeping when it came out , I would have happily paid extra for a wake up call ! The lodge was cosy and the accommodation has just been refurbished so it was good. I was apprehensive about dining in the lodge for most meals etc but as it turned out the quality of the food was unexpectedly very good ! If you want to go snow mobiling do book it first as it does get very booked up !
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Posted 10 years ago
Excellent bespoke vacation with really good informative guides and supurb accomodation, To be highly recommended.
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Posted 10 years ago
Thankyou so much for your kind feedback. I am delighted you had such a superb time in both Iceland and Sweden. Abigail
Posted 10 years ago
This Lapland Short Break was absolutely brilliant. We went as a party of 4 and the whole experience was superb. The husky sledding was for me the highlight, but all of the excursions were well managed and enjoyable - the ice hotel visit and the snow-mobiling were great as well. We even enjoyed the aurora hunt in a real blizzard, riding in a coffin! The Lodge rooms were fairly small but it didn't worry us and the food was not 5 star, but perfect for an adventurous holiday. The staff at the lodge and local kennels were particularly helpful and we were very sad to leave
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Posted 10 years ago
Dear Richard Thank you for your feedback which i have passed on to the team in Lapland. They pass on their appreciation. Sounds like you have a few stories you can talk about for a few years to come! Thank you for using Weekend a la Carte and hope we can be of service in the future. Kind regards Kevin
Posted 10 years ago
We had a wonderful, memorable time and everything lived up to or exceeded our expectations. All activities were superbly managed, the hotel was clean, warm and was very welcoming and the hotel staff were very friendly and happy to help whenever needed. Their local knowledge was wonderful and they were more than happy to spare their time to share it. A superb experience which I would highly recommend to anyone. Thank you!
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Posted 10 years ago
Dear Gaynor Thanks for your review which i will forward onto the team in Lapland. You did not mention the aurora but i think you were there during some great displays? Kind regards Kevin
Posted 10 years ago
Our hostess, Mina , was extremely friendly and efficient. All the staff involved were brilliant. The holiday was a wonderfull experience which we would recommend wholeheartedly.
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Posted 10 years ago
Thank you Malcolm for the review - we will pass on your comments Mina at Abisko Mountain lodge. Delighted you had such a great time. Regards Kevin
Posted 10 years ago
First class holiday. We stayed 2 nights in Kiruna and 2 nights in Abisko after a one night stop over at Stockholm airport hotel - this was a real bonus as we then started fresh on Monday morning.. The staff at both lodges went out of their way to be helpful and friendly and the trips we did were enjoyable and carried out in a professional and safety conscious way. Although rooms in both places are a little small, ( this is the norm in this remote part of the world) this is acceptable as long a guests are made aware of this and don't over pack. This is really not necessary as in both places the thermal extreme weather clothing was very adequate. The food in the Abisko lodge was of an exceptionally high quality. The organisation throughout was first class. PIck ups and transfers always on time and guides informative and friendly. In all a very successful holiday which we would be happy to recommend to others.
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Posted 10 years ago
Dear Rosalie Thank you for your comments and delighted you had such a good time. I will pass your feedback to the lodges in Lapland. Thanks for using Weekend a la Carte. Regards Kevin
Posted 10 years ago
Everything went very smoothly and was very well planned. I will happily use weekend a'la carte anoter time
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Posted 10 years ago
We have had such an amazing 4 day break. The lodge was warm, cozy, clean and comfortable. All of the staff there were very friendly and helpful, nothing was too much trouble for them. The food was good, wholesome and tasty and there was plenty of it. The breakfasts were buffet style continental, and with a huge selection including a waffle maker and batter! The rooms were quite compact but adequate for the little time spent in the room. Towels, shower gels, shampoos, slippers and hair dryer were all supplied. All the trips we went on ( snow mobiles, dog sledding, ice hotel, Sami Northern Lights experience) ran like clockwork and were fantastic! We would certainly recommend it!
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Posted 10 years ago
Dear Stephen Thanks for your positive review. I am delighted the service you were given was so much appreciated, The team up in Lapland do try exceptionally hard to exceed your expectations. I hope you got to see the northern lights? Kind Regards Kevin
Posted 10 years ago
Excellent trip. Very well organised; we couldn't fault the Company, everything was as described and all went according to schedule. We were unlucky and had bad weather and a couple of trips were cancelled but every effort was made to offer us alternative activities. A special thanks to Chad at Abisko for the " alternative" trip moose hunting - and yes we found some. We were very lucky and on our last night in Kiruna we saw the Aurora - albeit weakly but we still saw them. I would certainly recommend Weekend a la Carte and we will certainly look to them in the future if we have any other short breaks etc.
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Posted 10 years ago
Dear Anne Thanks for the kind review. I was kept up to date with the challenging weather conditions you experienced. Sound like it was a once every 5 years storm that swept through Abisko. Fortunately the team are ultra professional and know that the main aim is to ensure that you have a great time despite. I am delighted they achieved this and will feed this back to them. Thanks for traveling with us Kind regards Kevin
Posted 10 years ago
Aurora Nights is rated 4.9 based on 637 reviews