Aurora Nights Reviews

Name: Aurora Nights
Address: Office 2 Empingham House, 1e Uppingham Gate, Ayston Road, Uppingham, Rutland
Rating: 4.88

4.9 Rating 637 Reviews

100 %

of reviewers recommend Aurora Nights

Company Reviews

Metrics

4.9

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 769 3140

Email:

jonny@aurora-nights.co.uk

Location:

Office 2 Empingham House,
1e Uppingham Gate, Ayston Road,
Uppingham
Rutland
LE15 9NY

Aurora Nights 5 star review on 18th April 2024

Lisa Kovens-Harris

Aurora Nights 5 star review on 19th February 2024

Inge Elliott

241

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the activities that were booked went like clockwork. They were most enjoyable and the guides made us feel like we weren't just a number, but very special clients. Even the drivers of the transfer vehicles made us feel special. Our hotel staff were especially friendly and polite. Accommodation was most comfortable. The level of cuisine was incredible and unexpected in such a remote place. I had one issue with it however - having known well in advance that I couldn't eat fish, whenever it was on the menu, I was only served vegetarian courses. No meat alternative was served. I was very disappointed to say the least.”

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Posted 8 years ago

“A big thank you to you for 'rescuing' our trip. The arrangements you made for us were absolutely excellent. At one stage we were facing a bit of a disaster, with all the cancelled excursions due to the weather, and then the heavy snow in Reykjavik but you 'saved the day' by arranging alternative transport to get to our second hotel when the hire car company was 'snowed in'. AND we got to see the Northern Lights on our last night at Ranga. How lucky was that! We would also like to extend a big thank you to South Coast. All their guys (and one lady) were terrific. They were friendly, very knowledgeable about Iceland and made the trips so enjoyable. Our Iceland trip was well planned by Weekend a La Carte, arranging all the things we wanted to do and see. We hope to be in contact with you again for other trips.”

Aurora Nights 5 star review on 2nd March 2017

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Posted 8 years ago

Thank you for your kind feedback and I am delighted that you had such a great time despite the extreme weather you had, and i'm so pleased the alternative arrangements worked so well for you. Regards Abigail

Posted 8 years ago

“Blue lagoon, golden circle superjeeps, all arrangements perfect, good hotel”

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Posted 8 years ago

Dear Paul Thank you for taking the time to feedback and I am delighted you had such a good break in Iceland. I shall pass onto my partners in Iceland as well. Regards Abigail

Posted 8 years ago

“The whole trip was very well planned as we were contacted to let us know that there had been a big snow fall which had closed many roads. So, they didn't just sell us a trip, they made sure we had an enjoyable and safe holiday.”

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Posted 8 years ago

Dear Steve Thank you for taking the time to give us some feedback and we are so pleased that the big snowfall did not spoil your holiday and that indeed you did have an enjoyable and safe holiday. Regards Abigail

Posted 8 years ago

“Great 4 day break and much as expected from the descriptions provided by the Weekend a la carte Aurora Nights team. The staff at the Mattarahkka Sami Northern Lights Lodge were all very friendly and ensured that the visitors made the best of the experiences that they had booked.”

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Posted 8 years ago

“we really enjoyed all the activities. Mikko was relaxed but efficient and flexible. the accommodation was fine - I would say the walls are rather thin so if you have noisy neighbours/people socialising in the sitting area its hard to sleep. I was initially disappointed in the location of the lodge as it is on the main road out of Kiruna so a bit noisy with trucks passing, and various lights and industry around, plus the scenery not very inspiring. once we got out on our trips we were able to enjoy more picturesque scenery. and all the experiences we went on were good.”

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Posted 8 years ago

“I can honestly say it was the best 'long weekend trip I have experienced. The people, activities and the lodge were fantastic. We saw the lights 2 nights out of 3 which was the icing on the cake.”

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Posted 8 years ago

“Full board and all activities included so nothing to organise. Everyone we met was friendly and helpful. The food was wonderful and customer service at Abisko Lodge second to none. The activities are extremely well organised, the leaders warm and knowledgeable. Nothing was too much trouble. We had a wonderful few days and would definitely return. Unfortunately we didn't have good sightings of the aurora - the first couple of nights they were visible but faint and diffused and then the sky clouded over for our last two night. No matter! We still had a great time in beautiful surroundings and now have an excuse to go back and try again!”

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Posted 8 years ago

“Our trip lived up to our expectations and more, we loved the intimacy of the hotel and the small number of guests on the excursions. The skidoo safari was fantastic with breathtaking views, we saw only one other person on a two hour trip. The ice hotel was very interesting and to have a cocktail out of a giant ice cube was great fun. Anki looked after all our needs and made our stay that little bit extra special. I took my wife to see the northern lights for her 50th birthday, it is a trip we both recommend to anybody who likes adventure but is always looked after in a safe and friendly way.”

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Posted 8 years ago

“We were made to feel special and such excellent service, food and activities”

Aurora Nights 5 star review on 24th February 2017

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Posted 8 years ago

“From the start of the booking process to the completion of the holiday the team were excellent to deal with. The holiday was well planned and all the constituent parts pulled together to make an exceptional holiday that the whole family will remember with smiles on faces forever.”

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Posted 8 years ago

“Everything was excellent - the lodge, the staff who were so friendly & helpful, the food & the activities were all great.There was a real relaxed cosy atmosphere & everything was just perfect.”

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Posted 8 years ago

“Abisko Mountain Lodge is delightful with friendly staff and excellent food. The activities were well-organised and fun. I would recommend the experience to anyone.”

Aurora Nights 5 star review on 21st February 2017

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Posted 8 years ago

“Food excellent,staff in lodge wonderful,staff on dogs sledge,snowmobile and all drivers very friendly and informative But did think the room was a lot more basic than we had expected although it was clean and comfortable and very warm”

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Posted 8 years ago

“Five days of memories, which will last our family a lifetime.”

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Posted 8 years ago

“So personal, relaxing and great activities.”

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Posted 8 years ago

“We spend four nights at Abisko Mountain Lodge. The Lodge is a very welcoming and friendly place to stay. Although accommodation is basic, it is very clean and comfortable. The dinner menu was delicious every evening! We had a great time on all the activities and particularly enjoyed the dog sledding and snowmobiling - an experience to remember! Unfortunately, we didn't get to see the northern lights, which was a shame as we were booked onto the photo evening. The whole experience was very relaxing. The only worry was the very short transfer time between flights...we only just made it to the gate in time!”

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Posted 8 years ago

“What a great experience overall in 4 days at Kiruna and Jukkasjarvi, hospitality at Mattarhakka northern lights lodge was particularly lovely, especially Mikko and a lady who served breakfast in the morning. We were well looked after and didn't have to worry about anything. Food was great at the lodge and at the ice hotel restaurants.”

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Posted 8 years ago

“You guys put together a fantastic package - top class all the way. Everything was smooth and the suppliers you used to delivery the outings was superb. Everyone was so friendly and helpful and the food was such a high standard. The accommodation was excellent and we loved the feel of the Abisko Mountain Lodge. We loved it!!! Thank you so much for all the added touches.”

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Posted 8 years ago

“Your hard work making the itinerary, worked superbly, making for a relaxed journey to the Mountain Lodge. The staff at the Lodge were amazingly friendly, the accommodation and particularly the meals were outstanding, as were the activities . The Abisko area mountains and lake ,were to us, as photographers, a dream come true. Not only did we capture the Aurora Borealis, but also , many unique images as the sky turned pink and golden, on the mountains and surrounding area. Our thanks to all the staff at the Abisko Mountain Lodge,who made us so welcome and to those who provided the activities. Sandra & Tony”

Aurora Nights 5 star review on 14th February 2017

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Posted 8 years ago

Aurora Nights is rated 4.9 based on 637 reviews