“Poor quality the stool has not been finished there are several missing studs and the filling is visible.
How do this stool get to the customer in this state??
Even worse was the customer service who refuse to replace on Saturday service unless I pay extra..hmmmm”
“Love my two new bar stools, beautiful pale grey that match my new kitchen and look very stylish. Lovely and padded so comfy. Arrived on time and well packaged so no problems. Would highly recommend.”
“Bought a black swivel stool with back for the workshop and was very impressed with the build quality and the finish. Rolls well on it's castors and it's very comfortable to sit on for long periods. Great range to choose from and the price was good. Very pleased with my purchase”
“Amazing choice. Website easy to access and find relevant information.
I chose exactly the same bar stool as I had previously owned for eight years without any issues. High quality and looks more expensive than it was. Easy to assemble.
Delivered super quick to the north of Scotland without the normal extra charges! Can highly recommend this company.”
“Very easy to order from and a vast amount of info on the products I was interested in. Great communication.
Nice price.
Didn't need to return anything so can't comment on that.”
“I was initially very pleased with my dining chair, it was just as described & extremely good value for money. However, because it arrived flat-packed it obviously needed to be put together which turned out to be not quite as straight forward as it should have been. A few of the screws did not match up evenly with holes they were meant to etc., Thankfully the person who I’d asked to do this for me was able to improvise with the fittings and modify it somewhat so that eventually we were able to put chair together successfully! I suggest, in future, you double-check these items before they leave the warehouse just to make sure everything is as it should be when it reaches your customers. Luckily I had help from someone who was capable of correcting the problems but this might not be the case for everyone & you may get unnecessary returns. I believe it is definitely in your interest to make these improvements to gain even more satisfied customers. The chair itself is brilliant. Thank you.”
