Assots London Reviews

“ I bought two bags from this company after receiving them I found I was not happy with the quality and requested a returns slip on NUMEROUS emails and platform including leaving a message in the phone number. NONE has been responded to BE very careful dealing this company!! ”

“ Disappointed with the quality and not provided with any returns details or procedure. One to beware of! ”

“ I ordered this laptop bag for Christmas gift it arrived on time ,however the bag was not the same size as described on the website therefore did not fit On emailing company they did respond promptly and I did get a full refund on the bag but you do have to pay for your returns and as this was advertised incorrectly I think I should have had my postage refunded too ”

“ Returns policy is not great that customer needs to pay postage and send receipt to claim back, would be much better if you supplied prepaid returns labels like most companies. ”

“ Item had uneven colour, was for a gift so couldn’t use. Company never sent returns paperwork or replied to my email. Had to get a refund through PayPal as they ignored the request to resolve there also. ”