“
Unfortunately the adress written on the package i received was NOT the return adress even if it said so on the package . My returned bag was received at the other end but i will not get a refund because i sent it to the wrong adress ( on the package itself ) Assots didnt try to help me , such a shame .
”
posted 1 month ago
- Fatima Lakhani
“
Extremely disappointed as I sent the item back in the 3rd of December and still haven’t got me refund. Will never order from Assots again.
”
posted 9 months ago
- Sara Dean
“
Poor service... Refund
”
posted 9 months ago
- Ann Hudson
“
Wrong item and colour arrived. No easy option for refund
”
posted 9 months ago
- Louise Wright
“
I was offered an alternative or refund.
”
posted 10 months ago
- Bethany Bush
“
Unfortunately my purchase was not delivered.
I am still trying to get my bag or a refund.
Extremely disappointing.
”
posted 10 months ago
- Mrs L Knight
“
Item was not in stock as website was showing. Disappointed as this was going to be a gift.H owever they offered me a refund straight away
”
posted 10 months ago
- Daniel Reed
“
I purchased the bag but sadly havent recieved it. Customer service has been communicating with me however the situation hasn't been resolved. I am very dissapointed. I have no bag & no refund. Have asked for information but getting nowhere. Such a shame.
”
posted 10 months ago
- Natasha Davis
“
Am still chasing for a refund and am getting nowhere.
”
posted 1 year ago
- Katie Fountain
“
Poor customer service still waiting 4 weeks later for my refund DO NOT BUY FROM
”
posted 1 year ago
- Sharon Baker
