Login
Start Free Trial Are you a business? Click Here

Assots London Reviews

4.6 Rating 2,458 Reviews
F
Happiness Grade
E

Refund - Difficult

38.71%
Industry Average
Unfortunately the adress written on the package i received was NOT the return adress even if it said so on the package . My returned bag was received at the other end but i will not get a refund because i sent it to the wrong adress ( on the package itself ) Assots didnt try to help me , such a shame .
posted 1 week ago - Fatima Lakhani
Extremely disappointed as I sent the item back in the 3rd of December and still haven’t got me refund. Will never order from Assots again.
posted 7 months ago - Sara Dean
Poor service... Refund
posted 7 months ago - Ann Hudson
Wrong item and colour arrived. No easy option for refund
posted 8 months ago - Louise Wright
I was offered an alternative or refund.
posted 8 months ago - Bethany Bush
Unfortunately my purchase was not delivered. I am still trying to get my bag or a refund. Extremely disappointing.
posted 9 months ago - Mrs L Knight
Item was not in stock as website was showing. Disappointed as this was going to be a gift.H owever they offered me a refund straight away
posted 9 months ago - Daniel Reed
I purchased the bag but sadly havent recieved it. Customer service has been communicating with me however the situation hasn't been resolved. I am very dissapointed. I have no bag & no refund. Have asked for information but getting nowhere. Such a shame.
posted 9 months ago - Natasha Davis
Am still chasing for a refund and am getting nowhere.
posted 11 months ago - Katie Fountain
Poor customer service still waiting 4 weeks later for my refund DO NOT BUY FROM
posted 11 months ago - Sharon Baker