“I bought a merino/cotton hoody in the sale and a base layer. The hoody is excellent and very comfortable. The "goldhill" base layer is way too long for anybody less than 183cm but it is comfortable and will be tucked in. The base layer was bought to replace a very aged orca merino base layer which is no longer made/available. Delivery was prompt and I would buy again from Artilect”
“Bought these a Christmas gift for my hubby. Boxing Day walk, tested them indeed. Very comfy and kept the legs warm. Very happy indeed. Would highly recommend.”
“I sent this email to your website days ago. Still haven't had any response. And now I get these emails about how you did, when I still haven't received the item. Where is my item?
Bestellnummer: ART3000000094
Hello, I got two things about this order.
One, why are you charging me delivery when in your website there's a top banner that says free deliveries? It's not an honest way to lure customers.
Second, can you please send me the tracking number of my order? it's been 5 days since my order, I'd like to know the status.
thanks
Carlos”
“The brand is new so there is no long list of users who have experienced the quality of the jacket I purchased. So far it feels very breathable and the DWR is new and thus fantastic. The materials are super light and I highly the sustainable arguments for this jacket, no PFTE, less pollutive until proven otherwise.
The hood takes a little hassle to adjust with only one pull cord but once done works really well.
The Xl fit is unfortunately for me designed for McD-loving people so that is most of the western world now, the old normal 'athletic posture is a rare breed nowadays. But the arm length is good, and my arms are a bit longer than average.
I have high hopes about the future performance of the jacket for that sounds good on the label but has to prove itself in the long run.
For now excellent.”
“This is strictly a review of my first impressions of your company, and not the product itself. It's humorous that this email to review you (and I already received another email to review the product) came before I ever even received the product. I placed an order for a very expensive pair of base layers (>$300) on 11/17/22 at 1045a. When I hadn't even received shipping notification, I reached out to your customer service on 11/23/22, which was 4 business days after the order was placed. I did receive a message back with an apology on 11/25/22 and was told that nothing had been shipped yet, but a label had "been created" so I was given that tracking number. It is now 12/2/22, 9 business days from ordering (I excluded all weekends and the Thursday and Friday of the Thanksgiving week even though things are moving through postal systems behind the scenes on non-business days once they are shipped) and I still have not received my order. So far, I find this unreasonable for the price I paid.”
