Hello and thank you for your lovely review,
We're delighted to hear that you are very happy with your purchase! It's fantastic to know that your order arrived in good time and that our service met your expectations. We truly appreciate your recommendation!
Warm wishes,
Team Argento Contemporary Jewellery
Hello and thank you for your lovely review,
We're thrilled to hear that you love your charms! It's great to know we could assist you quickly with the issue you experienced. Your satisfaction is very important to us, and we're delighted to have you as our customer.
Warm wishes,
Team Argento Contemporary Jewellery
Hello and thank you for your wonderful review,
We're delighted to hear that you found great value and received excellent service with your order! Your satisfaction means everything to us, and we can’t wait to see you again for your next purchase.
Warm wishes,
Team Argento Contemporary Jewellery
“Great service from Argento . I emailed a couple of enquiries to customer service regarding a Nomination bracelet I had bought for my granddaughter .
The reply was quick and so very helpful . I would recommend them highly .”
Hello and thank you for your lovely review,
We're delighted to hear about your positive experience with our customer service! It's always our aim to assist in any way we can, and it means a lot to us that you would recommend us. Thank you for your support, and we look forward to assisting you again soon!
Warm wishes,
Team Argento Contemporary Jewellery
Hello and thank you for the lovely review,
We're delighted to hear you're happy with your purchase! It’s wonderful to know that you’re satisfied with your experience with us. Your support means so much, and we can’t wait to help you find more beautiful pieces in the future!
Warm wishes,
Team Argento Contemporary Jewellery
“Bought gold signature necklace. Really good quality, looks very expensive despite the reasonable price. Very quick delivery...would definitely recommend.”
Hello and thank you for your amazing review,
We're delighted to hear that you love your gold signature necklace! It’s fantastic to know that you found it to be of high quality and a great value. We appreciate your kind words about our quick delivery, and we're grateful for your recommendation!
Warm wishes,
Team Argento Contemporary Jewellery
“Item not packaged well at all. I ticked the box to receive gift bag. No gift bag received and the nomination bracelet wasn’t even clicked together. Charm wasn't put on it either. Would not purchase from here again as packaging and presentation is so important when purchasing jewellery.”
Hello and thank you for your feedback,
We're truly sorry to hear that your package did not meet your expectations in terms of presentation and assembly. We understand how important packaging is, especially when gifting jewellery.
Unfortunately when reviewing the order it seems the gift bag box was not ticked when the order was placed which is why this was not sent, apologies. I can see you have been liaising with the customer service team who have advised on this and replied to your email, please continue to liaise with the team should you have any further queries and they will be happy to help.
Apologies again for any disappointment caused.
Warm wishes,
Team Argento Contemporary Jewellery
Hello and thank you for the fantastic review,
We're thrilled to hear that you found a great item at a great price! Your support means the world to us, and we can't wait to see you back for more beautiful pieces!
Warm wishes,
Team Argento Contemporary Jewellery
Hello and thank you for your feedback,
We’re sorry to hear that the necklace arrived tangled and that it impacted the surprise. We truly appreciate your patience in untangling it, as these things can sometimes happen during shipping. Your comments are invaluable to us and we’ll be sure to pass them along to help improve our packaging process.
Thank you for understanding,
Warm wishes,
Team Argento Contemporary Jewellery
Hello and thank you for the feedback on your order.
We are very sorry for the delay in receiving this order and for any disappointment this has caused. I can see you have been liaising with the customer service team on this and you have since emailed to confirm this order has now arrived, albeit later than expected.
We hope you are happy with your purchase but apologise again for this delay,
Team Argento Contemporary Jewellery
Hello and thank you for your review,
We’re sorry to hear that your order had not arrived with you at the time of your review. I can see that your order was for a name necklace which is a bespoke item and per the item description where you ticked to agree to the terms and conditions this does state that it can take up 14 days to arrive. Apologies if this was missed and any disappointment caused.
If you need assistance, please don't hesitate to reach out to our customer service team, who are always here to help.
Warm regards,
Team Argento Contemporary Jewellery
Hello and thank you for the lovely review,
We are delighted to hear that you are happy with the service received, we appreciate your feedback.
Kind regards
Team Argento Contemporary Jewellery
Hello and thank you for the lovely review,
We are delighted to hear that you are happy with your purchase and that it arrived with you promptly, this is great to hear.
Best wishes,
Team Argento Contemporary Jewellery
“Order 1619345 never arrived.
Tracking Code: UQ874318844GB does not exist.
Customer Service writes that Standard International Shipping is not a tracked service... but why is there a Tracking Code then?”
Hello and thank you for the review,
We are sorry to hear there has been a delay with your order, apologies for this. On occasion deliveries can be delayed, however, as we are just outside of the estimated delivery timeframe we would expect this to arrive with you soon.
I can see that you are liaising with the customer service team, please continue to liaise with them and they will be able to answer any questions you may have.
Apologies again and we hope the order arrives with you soon,
Team Argento Contemporary Jewellery
“Very nice jewellery, prices vary depending on order. My only issue is I don't think leaving finger prints on the jewellery is good but easily fixed. Just an expectation”
Hello,
Thank you for your thoughtful review! We’re glad you liked our jewellery and understand your concern about fingerprints. It’s certainly something we can work on to enhance your experience. Your feedback is invaluable to us, and we appreciate you sharing it!
Warm regards,
Team Argento Contemporary Jewellery
Hello and thank you for your feedback,
We are truly sorry to hear that you feel the chain you purchased did not meet your expectations. It's always our goal to provide high-quality items that our customers love.
If you haven't done so already, we kindly ask that you to reach out to our customer service team, as they would be happy to assist you further.
Thank you for your understanding,
Warm regards,
Team Argento Contemporary Jewellery
Hello and thank you for the lovely review,
We are delighted to hear that your girlfriend loved the charms and that the order arrived with you quickly, this is lovely to hear. Your feedback is greatly appreciated!
Best wishes,
Team Argento Contemporary Jewellery
Hello and thank you for the kind review,
We are pleased to hear that you are happy with the Nomination charms and bracelet you purchased and that your order arrived with you quickly, this is lovely to hear!
Best wishes,
Team Argento Contemporary Jewellery
Hello and thank you for the fantastic review,
We are thrilled to hear that your charm arrived promptly and in great shape! Your feedback is greatly appreciated :)
Warm regards,
Team Argento Contemporary Jewellery
“very pleased with how quickly my order was processed packed and delivered, it was a gift for a friend and they are so happy with it, so thank you i will certainly use AGENTO again.”
Hello and thank you for the wonderful review,
We’re thrilled to hear that your order was processed quickly and that your friend loved the gift! Your kind feedback is greatly appreciated and we look forward to having you shop with us again in the future.
Warm regards,
Team Argento Contemporary Jewellery
