Login
Start Free Trial Are you a business? Click Here

Andersons of Inverurie Reviews

4.9 Rating 1,145 Reviews
A
Happiness Grade

Andersons of Inverurie have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds and are happy with their returns process.

A

Price - Excellent

98.21%
Industry Average
Set of Vossen towels, good price, delivered on time
- Anony****
I purchased a beautifully made 3 piece suite, but unfortunately I was not happy with the workmanship on the footstool. However Anderson’s kindly knocked a substantial amount off the price,you can’t say fairer than that. I think this portrays a very good image of their customer service. Thank you Andersons
- MRS MCDO****
I'm very pleased with my two new sofas. Martin was very efficient and helpful in organising the reupholstered of an existing piece to match my new sofas. Thankyou. Lovely product at a fair price, good service. I would definitely purchase from Anderdons again.
- RUTH AN****
A

Delivery - Fast

93.83%
Industry Average
Professional and helpfull from ordering to delivery. Thank you.
- LESLIE C****
Nice delivery, excellent furniture. Good prices
- MRS WA****
Excellent service, let me take time to ensure model & colour choice. Talked me through my options and advised waiting time for delivery. Product was delivered early, and delivery persons were very friendly and professional.
- DONNA S****
B-
66.67%
Industry Average
Mix up with online order and problem with returns label was quickly rectified and correct item delivered very soon afterwards.
- Anony****
The quality of the throw I bought was super...soft and cozy. Great value as it was in the sale with 20% off. Unfortunately the colour didn't fit into my bedroom but the returns procedure was excellent...absolutely no hassle
- Liz Rid****
Quick delivery and when I needed to return product there was no quibbling. Sophie Allport Bee duvet cover set in the photos looked like embroidery but in reality was just a print and looked cheap. This is more to do with the designer but worth knowing if anyone ordering as returns postage costs are very expensive
- Anony****
A

Refunds - Easy

100.00%
Industry Average
Good service. Refund for wrong size of shoes went well. Thanks.
- Mike Ross****
98.91%
Industry Average
mugs delivered as advised. Excellent service would use again.
- Gordon Ste****
Excellent service found what I was looking for Thank you
- MR & MRS MCAU****
First class service from start to finish. My furniture arrived earlier than expected and I am so delighted with my purchase.
- EMMA FIN****