Andersons of Inverurie have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their returns process and refunds.
“
A lovely company to deal with. Excellent communication and delivery information. Well packed duvets and at an excellent price. Thank you.
”
- Patricia Da****
“
Set of Vossen towels, good price, delivered on time
”
- Anony****
“
I purchased a beautifully made 3 piece suite, but unfortunately I was not happy with the workmanship on the footstool. However Anderson’s kindly knocked a substantial amount off the price,you can’t say fairer than that.
I think this portrays a very good image of their customer service. Thank you Andersons
”
- MRS MCDO****
“
A lovely company to deal with. Excellent communication and delivery information. Well packed duvets and at an excellent price. Thank you.
”
- Patricia Da****
“
All fine Thankyou prompt delivery.
”
- Anony****
“
Thank you for a quick delivery. Safely packed and was exactly what I ordered
”
- Jane Pesti****
“
Mix up with online order and problem with returns label was quickly rectified and correct item delivered very soon afterwards.
”
- Anony****
“
The quality of the throw I bought was super...soft and cozy. Great value as it was in the sale with 20% off. Unfortunately the colour didn't fit into my bedroom but the returns procedure was excellent...absolutely no hassle
”
- Liz Rid****
“
Quick delivery and when I needed to return product there was no quibbling. Sophie Allport Bee duvet cover set in the photos looked like embroidery but in reality was just a print and looked cheap. This is more to do with the designer but worth knowing if anyone ordering as returns postage costs are very expensive
”
- Anony****
“
Shortly after delivery, we noticed an issue with the bed frame, sent some photos to show the problem and Andersons very kindly arranged to collect the bed frame and issued a refund.
”
- MRS KE****
“
Good service. Refund for wrong size of shoes went well. Thanks.
”
- Mike Ross****
“
I am very happy with the product and the service I received........thank you
”
- Anony****
“
Excellent service and product
”
- Jennifer B****
“
The product is excellent...as was the service. Seamless, accurate, and efficient. There was a time when Inverurie was remote and difficult (!) but not any longer judging by this experience. Top job
”
- Duncan Macin****
