Aerial Direct Reviews

Name: Aerial Direct
Rating: 4.43

4.4 Rating 82 Reviews

87 %

of reviewers recommend Aerial Direct

Company Reviews

Info

Visit Website

Phone:

01329558558

Email:

jarred.rees@aerial-direct.co.uk

Location:

1 Barnes Wallis Road, Fareham
PO15 5UA

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To lady l spoke to today was really patient and explained everything to me. Thank you.”

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Posted 1 year ago

You're welcome Joan, thank you for your kind review.

Posted 1 year ago

“Very helpful when I phone them up and polite when I needed to know something on the phone”

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Posted 1 year ago

That's our job - thanks Andrew!

Posted 1 year ago

“Great service Value for money…”

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Posted 1 year ago

Thank you Elaine, we're whenever you need us!

Posted 1 year ago

“Sandra was very helpful and polite today and sorted out my request very efficiently.”

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Posted 1 year ago

Thank you for your kind review Barbara and I'll pass onto Sandra.

Posted 1 year ago

“After a day of being thrown from pillar to post I finally get threw to advisor Katie who was on the ball and rectified my problem straight away I think more of your staff could take a leaf from this ladies book THANK YOU KATIE”

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Posted 1 year ago

Sorry to hear it took a while to resolve Steven. I'll look into your experience to find how we could have helped sooner but thanks for letting us know Katie is doing a great job!

Posted 1 year ago

“Great customer service. Very helpful pleasure to deal with”

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Posted 1 year ago

Thank you Mr Breen and so lovely to hear!

Posted 1 year ago

“Contacted Aerial Direct with a problem spoke to James who was able to explain my problem and was able to put measures in place so it shouldn’t happen again”

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Posted 1 year ago

Thank you for your kind review Andrew and glad we could help!

Posted 1 year ago

“Louise was brilliant she advised me about my contact, when it’s up for renewal, after a person who made out he was a O2 employee was trying to obtain details so I could get a upgrade, turned out to be a fraudulent call”

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Posted 1 year ago

Thanks for your review, I'll pass on to Louise and great to hear we were able to help!

Posted 1 year ago

“Very helpful would recommend”

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Posted 1 year ago

Thanks Sharon and please do.

Posted 1 year ago

“Nice experience.”

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Posted 1 year ago

Great to hear, thanks Carl.

Posted 1 year ago

“Everyone is so helpful”

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Posted 1 year ago

That's great to hear Christine, thank you and I'll pass on to the team!

Posted 1 year ago

“Really helpful”

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Posted 1 year ago

Fantastic to hear thank you Candy!

Posted 1 year ago

“The staff are always happy to help either over the phone or by email never have to wait long for the issue to be resolve, all polite and understanding. Keep up the good work to all the staff”

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Posted 1 year ago

We'll keep up the good work Katherine, thank you for your lovely review!

Posted 1 year ago

“Made contact regarding an issue of my making. I was however reassured after the action an advice from one of your team. Very good service”

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Posted 1 year ago

So glad we were able to help Henry - thank you!

Posted 1 year ago

“Very helpful”

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Posted 1 year ago

Brilliant to hear, thank you Edward.

Posted 1 year ago

“I had to contact Aerial regarding my switch to them and apparent loss of 4G. My contact was James, who couldn’t have been more helpful. He has given me to confidence that the switch was right for me”