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Aerial Direct Reviews

4.4 Rating 82 Reviews
87 %
of reviewers recommend Aerial Direct
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Phone:

01329558558

Email:

jarred.rees@aerial-direct.co.uk

Location:

1 Barnes Wallis Road, Fareham
PO15 5UA

Anonymous
Anonymous  // 01/01/2019
Great service. One point of contact for our mobiles. Katie a big help today with overseas package explaining what was possible and suggesting best option. Catherine Dixon James H Rodgers Solicitors
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Posted 2 years ago
Lovely to hear - thank you for taking the time to review.
Posted 2 years ago
Excellent customer service A+
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Posted 2 years ago
Thanks for your lovely review Teresa!
Posted 2 years ago
Very helpful and answered phone wuickly
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Posted 2 years ago
Great to hear, thanks Andrew.
Posted 2 years ago
Very quick and friendly service
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Posted 2 years ago
Thank you Linda, glad we could help.
Posted 2 years ago
A lovely lady spoke to me today and managed to help me with all my questions
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Posted 2 years ago
Thanks Carla!
Posted 2 years ago
Very helpful
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Posted 2 years ago
Thank you Joyce.
Posted 2 years ago
Very helpful
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Posted 2 years ago
Thank you Elizabeth.
Posted 2 years ago
The member of staff - Natasha - dealt with my query quickly and efficiently.
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Posted 2 years ago
Thank you Hilary!
Posted 2 years ago
Your customer service advisor Julie was spot on 10-10. All credit to her👌🏽
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Posted 2 years ago
Great to hear, thanks Jeffrey!
Posted 2 years ago
Spoke to a lovely lady who helped me with my contract transfer in seconds. So helpful & pleasant. Thank you
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Posted 2 years ago
Thanks for your kind review Susan.
Posted 2 years ago
My problem was resolved but only after I managed to contact the principal account holder and get her to phone.
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Posted 2 years ago
So glad we were able to help Carole!
Posted 2 years ago
The lady I spoke to was very helpful and answered my questions clearly.
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Posted 2 years ago
Thank you for your review.
Posted 2 years ago
Pleasant and easy to work with
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Posted 2 years ago
Thank you John!
Posted 2 years ago
I was very happy with the customer service I received from Aerial Direct. It was to the point and very relevant. The lady I spoke to was very polite and knowledgeable. Thank you once again.
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Posted 2 years ago
Great to hear John, thank you for your lovely review.
Posted 2 years ago
I had a question about my account for which I have called back three times. I had been told to expect a callback on my first 2 calls. Third time I just explained my question to Michelle, who happened to pick the call up, and she explained what had happened and reassured me I had nothing to be concerned about in the coming months. Michelle earned 5 stars but I felt Aerial Direct only deserved 4!
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Posted 2 years ago
Thank you Michael, I'll pass onto Michelle your kind words.
Posted 2 years ago
Pleasant lady clear on what she was going to do and explained well
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Posted 2 years ago
Thank you Kathryn.
Posted 2 years ago
Issue was delay with very quickly
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Posted 2 years ago
Great to hear, thanks for your review Colin.
Posted 2 years ago
Friendly operative. My questions were answered in an instant.
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Posted 2 years ago
Thank you for your review and kind words John.
Posted 2 years ago
My experience with aerial direct today the service I had was excellent helped me with what I needed thank you
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Posted 2 years ago
Glad we could help Joanne, thank you for your review.
Posted 2 years ago
Very polite and helpful call handler. Response time was very good
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Posted 2 years ago
Thanks Jeremy for your great review!
Posted 2 years ago
Aerial Direct is rated 4.4 based on 82 reviews