Adventure360 provides gap year and youth travel for 18–30s. Formerly Gap 360, we changed our name in summer 2026. Find out more here: https://adventure360.com/gap-360-is-now-adventure360
“I enjoyed my trip overall… however gap360 failed to inform me that it was actually a tour group run by a company called g-adventures. The itinerary that they handed out was misleading to the amount of activities actually included in the price I payed and I ended up spending a lot more money I didn’t know I was going to spend - I would have still done the trip but these hidden costs when your on holiday puts a downer on the trip. Everyone else in my group had booked through the initial company, g-adventures, and where a lot more prepared to pay for activities and even had an option to pre-pay for some. I was very confused when I turned up in my hotel looking for a gap360 sign only to manage to find my name under a g-adventures group and was very confused. They had sent me a email asking me to fill in one form from the g-adventures app but it was for one boat ride and assumed that was all I had to do with them. I loved my trip but gap360 failed to inform me of lots of information - for the same trip as the others I also payed more.”
Hi Molly, thank you for taking the time to leave a review. It's very unfortunate to hear that you feel let down by your experience, as you can see by our thousands of 4-5 star reviews, we strive for the best experience for all our travellers. We do indeed work with many different in-country tour operators, and this was highlighted in your welcome email, documentation, voucher, online account, and more. However, we really appreciate your feedback and will be looking into ways we can make this information even clearer for our customers.
In regards to the pricing, we would not charge more than our partner. Other travellers may have booked in a Sale at a different time of year, or used our returning customer discount. Alternatively, if a traveller was not from the UK they may have booked and joined the trip via a travel website based overseas, in a different currency with varying exchange rates.
It is fantastic to hear that you said you loved your trip, and despite your unfortunate 1* review, having an amazing time on your travels is truly the most important thing to us. If you want to talk more about your experience with us we're more than happy to discuss your feedback, in this case please reach out to hello@gap360.com
Hi Sasha,
Thank you for your review! We're pleased the hear the team was able to assist with your travel questions 😊 Have an amazing trip!
Best Wishes,
The Gap 360 Team
Hi Max,
Thank you for your kind 5-star review 🤩 We're so pleased the team was able to help you have a fantastic time in Australia!
Best wishes,
The Gap 360 Team
“Just got back from the Ultimate Morocco trip and it was the best trip ever! The activities, accommodation, and guide were all so so amazing. Definitely made memories for life on this trip - highly recommend 😊”
“The experience overall was very enjoyable, I have loved seeing different countries and cultures within SE Asia. I’ve made friends for life! My favourite guides were Lee, Viet and Mai.
If I could leave some feedback for next time I would say when on sleeper buses without toilets to ensure there are more toilet breaks. Some days also felt rushed due to travel or that random activities were incorporated to make up time. I don’t personally feel the last week in Malaysia was worth the extra £900 based on activities and hostels. I still have Singapore to go my opinion may change. Overall an enjoyable experience.”
Hey,
Thank you so much for sharing your experience — we're so pleased to hear you’ve been enjoying your time on the Southeast Asia Adventure, with even more exploring still to come! 🌏
It’s always amazing to hear when travellers make lifelong friends along the way. We’ll be sure to pass on your kind words to Lee, Viet, and Mai — they’ll be thrilled to know they made such a memorable impact! 🤩
We really appreciate your thoughtful feedback as well, and we’ve passed your comments along to our team for review.
Thanks again for travelling with us, and we can't wait to see you on another trip soon. 🙂
Best wishes,
The Gap 360 Team
“Sonny was such an entertaining guide for us all. The whole trip was so fun and exciting. So glad to have met the people I did. No regrets booking it at all 😊😊”
Hey Eloise,
Thanks so much for your kind words! 😊 We're so happy to hear you had an amazing time and that Sonny kept you all entertained—he really does bring the energy! It’s always special when a trip turns into unforgettable memories with great people.
We hope to see you on another adventure soon.
Best wishes,
The Gap 360 Team
“Excellent experience! I texted several time Casey on whatsapp, she was always avaiable and ready to answer all of my questions! She made it so easy for me to understand everything! 5 stars for sure!! :) :)”
Hey,
Thanks so much for your lovely review! 🌟 We're thrilled to hear you had such a great experience and that Casey was able to support you every step of the way. She's an absolute star, and we’ll be sure to pass on your kind words. If you ever need anything else or have more questions, we’re just a message away! 😊
Many thanks,
The Gap 360 Team
Hey,
Thank you for your lovely review 🤩We are so pleased to hear Casey was super helpful. We will be sure to pass on your kind words.
Best wishes,
The Gap 360 Team
“I did the South East Asia Adventure trip and it was amazing! Everything was very straight forward and organised. Going with Gap360 allowed me to relax and not have to worry about planning travel, accommodation and activities. They were really good at being flexible to the groups preferences regarding activities. As a vegetarian, they took this into consideration at every included meal and always made sure I had lots of options.
We had a group of 21, you are with people 24/7 and it is a great way of meeting friends for life.
Our group leaders became part of the group like good friends and it was always sad to part from them. I think the group leaders have a big impact on the experience which is why we were so lucky to have 5 fantastic leaders:
Keng was brilliant in Bangkok at keeping us organised and brought friendly vibes to make us feel comfortable for the beginning of our trip. Lee in Cambodia became a good friend. I trusted him and he cared for us all a lot, he always made sure everyone was okay and enjoying themselves. Viet showed us the beautiful Vietnam and was very knowledgeable on the culture of the country. He was very organised and officiant as well as fun. Lao helped me massively with finding my missing bag and was very chill. He showed us the most amazing places in Laos. Last but not least, Mai showed us the rest of Thailand and she has been incredible. She is organised and has so much knowledge on a wide variety of things about the country and culture. She is so fun, friendly and welcoming.
I couldn’t have asked for better group leaders and I will miss them all a lot.”
Hey Harriet,
Thank you so much for your wonderful review – we’re thrilled to hear how much you loved the South East Asia Adventure! It’s fantastic to know that the trip felt smooth and stress-free for you, and that you were so well looked after – especially when it came to your dietary needs too 🎉
We’re so glad you had such an amazing group and that your leaders made such a lasting impression. Keng, Lee, Viet, Lao, and Mai will be absolutely delighted to hear your kind words – they really are such a huge part of what makes these trips special.
And thank you again for sharing all the lovely photos of the group too – it’s so great to see those memories captured! Wishing you all the best for your future travels 🌏✨
Best wishes,
The Gap 360 Team
“i had such an amazing experience with the south east asia trip! they really take the stress out of planning and lets you meet the most amazing people and really get to know them. the local guides were amazing, so knowledge and lovely people and really made the trip what is was”
Hey,
Thank you so much for your lovely review! 😊 We’re absolutely thrilled to hear you had such an amazing experience – it sounds like a truly unforgettable adventure! 🌏✨
We’re so glad you could relax and enjoy every moment without the stress of planning – and even better that you got to connect with such an incredible group of people along the way 💛
Our local guides will be so happy to hear your kind words – they really are the heart of the experience, and we’re so pleased they made the trip so special for you 💫
Wishing you lots more amazing travels in the future! 🌟
The Gap 360 Team
“before booking the trip the online team were very helpful answering my questions over and over again including the demographics of the group which put my mind at ease. Every step of the trip was well thought out and planned perfectly and i loved my tour guide Gee. best thing i have ever done”
Hey Poppy,
Thank you so much for your lovely review! 😊 We’re so happy to hear that our team helped put your mind at ease before you booked – we know how important it is to feel confident and excited before setting off on an adventure 🌍
It’s amazing to hear that every part of the trip was well thought out and ran smoothly – and we’re especially thrilled that you loved your tour guide Gee! 💛 They’ll be so pleased to hear they made such a big impact on your experience.
"Best thing I have ever done?" – what a compliment! 🙌 We’re absolutely honoured to have been a part of it.
Here’s to many more adventures to come! 🌟
The Gap 360 Team
Hey,
Thank you for your 5-star review 🤩
We are so pleased to hear that you had an incredible time on your trip and that your guide was excellent!
We hope to see you on another trip soon 🎉
Best wishes,
The Gap 360 Team
“Gap360 put together impeccable itineraries and I am super excited for my trip. Their customer service team is amazing and respond really quickly. Amy helped to answer any and all questions to ensure I booked the perfect trip for me. Great experience so far”
Hey,
Thank you so much for your amazing review! We’re thrilled to hear you’ve had such a great experience with us so far, and that Amy could help you find the perfect trip for your adventure. We will be sure to pass on your kind words 🤩
We can’t wait to hear all about your travels! If there’s anything else we can help with in the lead-up to your trip, just let us know. Have an incredible time! 🌍
Best wishes,
The Gap 360 Team
“First and foremost, I've compared a fair few agencies and looked at doing things independently, having done Canada on my own. But Amy, Gap 360 and the services they provide are truly helpful. The offerings are essential and are available at half the cost of some of their competitors. I'm already massively impressed with the ease, proactive nature and support I've received after booking. Thanks again, everyone and thank you Amy for your collaborative spirit and transparency. I'm grateful for your energy.”
Hey Jacob,
Wow, thank you so much for your kind words! 🌟 We're absolutely thrilled to hear that your experience with Gap 360 has been such a positive one, especially after doing so much research and exploring other options. It's fantastic that you've found the services helpful, great value, and that the support from the team—especially Amy—has made things easy and stress-free for you.
We will be sure to pass your kind words on to her and the team. 🤩
We love helping travellers like you turn your adventures into reality—we’re so excited to see where your journey takes you next! 🚀😊
Best wishes,
The Gap 360 Team
“A group of friends and I are heading to Melbourne, and as you can imagine, we have had tons of questions. I messaged with Amy, who was extremely helpful and offered to talk live, where she explained all the benefits and was super lovely and helpful. I highly recommend, and we decided to go with Gap360 because we just got great vibes. Thanks again!!!”
Hey Jake,
Thank you so much for your lovely review! We are so glad Amy could help answer all your questions and you are excited for your trip to Melbourne🎉
We will be sure to pass your kind words onto Amy and the team.🤩
Wishing you and your friends an incredible trip to Melbourne. We’re here if you need anything else.
Best wishes,
The Gap 360 Team
Hey William,
Thanks so much for your kind words! 🤩 We’re so pleased you had a great experience with us, and we can’t wait for you to explore Thailand in November.
Have an amazing trip, and let us know if you need anything else!
Best wishes,
The Gap 360 Team
“I’ve just come back from the 10 day Japan trip. It was genuinely incredible, such an unforgettable trip and I’m honestly so sad that it’s over! I’ve met people who will be friends for life now and done so many amazing things - literally best holiday ever!
We all absolutely loved the places that we visited, particularly Kyoto and Osaka. The sushi making class was one of the highlights, as well as the Kendo class. I also loved Monkey Mountain, sleeping in a temple, the temples and the kimono hire and tea ceremony! However, there were a few parts that could be improved. For example, we all found the sake tasting quite underwhelming. We were squashed into a room we weren’t supposed to even be in and it was just our tour leader explaining the sake to us, if you could even call it that. We thought it would be a proper class, which when we googled we could see that this was something you could actually do, so would’ve preferred that. When I was in Tokyo after the tour ended, some of my friends from the tour met up to hang out and we went to Tokyo Skytree. It was so amazing and I think it was a missed opportunity for the tour - that could have been planned as an actual activity in the itinerary rather than just suggested. We also found the plan for Shibuya to be quite underwhelming. ‘Piss alley’ was packed so it felt pointless to go there and the sights that were scheduled were not really worth spending that much time on, like the cat hologram, for example.
Another part of why I haven’t rated the trip a 5/5 would be to do with the group leader. Although he was nice and knew a fair amount about the places we were visiting, he got very stressed out over situations that really didn’t need to be stressful. He made the tour feel like a school trip, especially as on some of the nights he waited outside the bars for us right till midnight and would appear throughout the evening to check in on us, even though we explicitly told him that we were fine and he could return to the hostel. It was a bit uncomfortable and kind of put a dampener on the evenings - we’re all adults and it would’ve been nice to have a break from feeling watched/supervised at all times. He didn’t really click well with the group and I think we all felt this massively throughout. Since it’s a tour aimed at slightly younger people, my suggestion would be to have someone within that age range be our leader, or at least someone with better people skills.
Finally, just a note that if you’re vegetarian/pescatarian, the tour will be difficult. Most nights the people who didn’t eat meat in the group, including myself, had to eat from the convenience store, which would’ve been fine if not for the fact that we’d eaten there for breakfast and lunch too. It was literally impossible to find anywhere in the small towns. The vegetarian restaurants that the tour suggested were all closed.
Overall, I had an amazing time, literally the trip of a lifetime, but there were a few issues that could be ironed out to have taken it just to that next level!”
Hey,
Thank you so much for sharing your detailed feedback and we are so pleased to hear you had a wonderful time in Japan and made friends for life 🤩.
We are thrilled to hear you had an unforgettable trip overall, and we have passed on your comments to the team to help shape future trips.🙂
Wishing you all the best for your next adventure!
Best wishes,
The Gap 360 Team
“Before i booked i had many unanswered questions that i needed answered to know before i booked. Amy helped me understand more about the trip in a clear way and communicated excellently. I have now booked my trip to Australia and i feel relaxed about it knowing i can reach out to Amy and she will answer my questions. Amy has also made it clear that i can email her any time and she will get back to me asap”
Hey Emily,
Thank you so much for your kind words! We're so glad to hear that Amy was able to support you through the booking process and help put your mind at ease. It's completely normal to have lots of questions before such a big adventure, and we’re delighted that Amy could give you the clarity and confidence you needed. 🌏✈️
Best wishes,
The Gap 360 Team
“I did the Best of Europe tour in August and had an unforgettable time! Rome, Prague, and Paris were my absolute highlights – each city had its own unique charm, amazing food, and stunning sights. The trip was really well-organised and a perfect way to see so many iconic places in one go. I definitely made friends for life on this trip and had the best time ever!! 😊”
Hey Amelia,
Thank you so much for your lovely review! 🌟
We’re thrilled to hear you had such an unforgettable time on the Best of Europe tour – and we couldn’t agree more, Rome, Prague, and Paris are all incredible in their own ways.
It’s amazing to know the trip helped you tick off so many iconic spots and make lifelong friends along the way. That’s what it’s all about! 😊 We hope to see you on another adventure soon!
Best wishes,
The Gap 360 Team
