Adventure360 provides gap year and youth travel for 18–30s. Formerly Gap 360, we changed our name in summer 2026. Find out more here: https://adventure360.com/gap-360-is-now-adventure360
“The team at Gap 360 were very helpful when it came to booking my trip for a 2 week elephant volunteering project in Thailand, answering every question I had and being a good support network.
As I have a medical condition I was asked to get my doctor to complete a medical form, this part was fine, however, when I got to Thailand no one in the team asked about the condition or touch base on the subject. I feeling this is a important matter as I was unsure as to if they had been told and if you knew how to deal with it if anything was to happen concerning it.
Another point I would like to bring up is the price of the experience. When comparing with other members within my group it was clear I had paid way too much for the same thing, some were even taking part in the project for a longer amount of time and was still cheaper. I'm not sure if there were extra charges for something I was not informed of or if there is a very high commission for gap 360 to book the experience. Either way I am very unlikely to book with gap 360 unless a very good deal is on offer purely because of value for money.
In terms of positive elements to the experience, the programme was well laid out with a good mixture of activities to do when we were at the elephant village, such as feeding, bathing and walking the elephant, planting and harvesting the elephants food, cooking for a local school, going to local market, finding out about elephant poo paper and the elephant graveyard. However at the weekends which was our 'free time' a better selection/suggestions of things to do would be helpful for those who have never been there, like myself.
Personally I would like to thank Worn, Ing and Wi from the project, that would not only help during the project but also in their free/personal time, arranging travel such as tuc tucs, additional accommodation where needed and being a good support network for those feeling homesick.”
Thank you for your feedback on your recent travels to Thailand. The safety of our customers is our number one priority, all medical conditions are automatically sent to our local teams so the team in Thailand were aware of your condition. They would have been happy to discuss your condition further with you once in country had they known this is something you would have liked, however we have taken your feedback on board. Thank you for your feedback on the price of your trip, your comments have been passed onto the product team for review along with your feedback about more suggestion for activities to do in your free time at the project.
We are glad that you found the Gap 360 team helpful and that you enjoyed your time at the elephant project. Thank you for your lovely comments about Worn, Ing and Wi, we will pass this back to the wonderful team in Thailand.
“Good value, always help when needed, walk you through booking your trips every step and think of everything. I had the most amazing trip to Vietnam and since then I've booked another one for this year to Cambodia and intend to complete a couple of years of travelling through trips from this site!”
“Although I generally had a good experience when booking with Gap 360, I did find your website misleading in regards to the adobe in vaccinations. Your website seems to suggest that a Yellow Fever vaccination is necessary to go o. the trip however when i went to a private clinic to get it done, I was told I didn’t need it. This cost me £15 for an appointment fee which was disappointing as I didn’t even need it.”
“I had a great experience with the staff at Gap 360. I found them friendly, approachable and patient with my many, many questions. I am looking to begin planning another trip within the next couple of years. I think the trip was well organised and we had a great group leader.”
Thank you for your lovely review Josie! We are so happy to hear that you enjoyed your trip and that you had a great experience planning your trip with our team. Looking forward to planning the next adventure with you 😊
