Adventure360 provides gap year and youth travel for 18–30s. Formerly Gap 360, we changed our name in summer 2026. Find out more here: https://adventure360.com/gap-360-is-now-adventure360
“Flights team forgot a flight and then forgot to book luggage on my flight which they had already charged me well over the standard price for the flight”
Hi Georgia. Thanks for your feedback. For these flights as outlined on your ticket there was no luggage included, however due to feedback from yourself and other customers we are no longer working with this airline. Please do get in contact with the flights manager Sophie if you'd like to discuss further.
“staff are friendly and helpful, webpage has a lot of useful information and I felt like I knew exactly what trip I was getting myself into. Quick to respond to messages and very easy to chat to on the phone”
“Very friendly and helpful staff. Sophie from Flight360 was exceptional and has given me some great places to visit whilst I’m in Thailand before the tour I’ve booked. Very professional and friendly and everyone responds quickly to emails. I would highly recommend to anyone.”
“I really enjoyed my recent trip on the 18 day Thai Adventure. The locations and timings were perfect, and I felt very comfortable and became good friends with our guide Mann. The hotel/ hostel accommodation was basic but adequate, however I felt that for the amount I paid for the trip I did expect the accommodation to be a bit more than just basic. The Gap360 website is good, with lots of general information about the trip which I found useful. I think that more specific information should be put on the itinerary online, for example accommodation names and addresses, transport times and the mode of transport used each time, and the optional extras for free days so that I could research and plan for them prior to arrival in Thailand. I enjoyed the varied night life, our guide seemed knowledgeable about the nightlife, however it was somewhat obvious that he received commission for taking us to certain bars and restaurants that were pretty below average. My favourite experience was the elephant sanctuary and the days out snorkelling! I had an incredible time in Thailand, and most of the trip and transfers ran smoothly, I do feel that the itinerary should be more specific and the tour guide should know and give out more information about Thai culture and Thai history.”
“For my first time travelling solo Gap 360 made everything so easy! They answered all my questions very quickly and did everything they could to help.
The trip itself was amazing and I'm already planning my next solo adventure!”
Thanks for your review, we glad you had a wonderful time on your trip 😊 When you're ready for your next adventure please don't hesitate to get back in touch!
“Really enjoyed my trip and pre departure the team were really good at answering all my questions! However, I thought the trip ended in Dar es salaam however others were continuing on to Nirobi- I was annoyed I hadn’t been told this as I may have liked to have done the whole trip with the others.”
Hi, thanks for your review, we're glad you had a great time on your trip and that we were able to help with all your questions before you departed 😊 We will pass your feedback onto our product team regarding the extension to Nairobi.
“Excellent staff, organisation and trips. Staff at gap 360 were very helpful in answering questions and the trips were so well organised. The itinerary’s were very clear and shows exactly what you’re doing. Would 100% recommend and do another trip with them again. Also so worth the money.”
“The amazing Thailand adventure really was amazing. The trip was made by our tour guide Paris, she really is an asset to your company.
Everything was ran very smoothly and was very organised. There was always something to go and do and explore.”
“The website was very easy to navigate and there was plenty of information for each trip. The staff were easy to get a hold of and if I had any questions they were answered very quickly. Great service.”
