Action Trophies Ltd Reviews

Name: Action Trophies Ltd
Rating: 4.96

5.0 Rating 452 Reviews

99 %

of reviewers recommend Action Trophies Ltd

Company Reviews

Metrics

Info

5.0

Based on 452 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01256 329100

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Action Trophies Ltd 5 star review on 10th June 2023

Jill B

Action Trophies Ltd 5 star review on 7th April 2023

Laurie J

Action Trophies Ltd 5 star review on 18th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. I made an error with my order and they were happy to adjust it for me over the phone. Everything arrived on time and as ordered. Only slight issue was that some of the text on the back of some of the medals was a little scratched, but nothing very noticeable. Medals had a good weight to them and looked very professional - delighted students all round!”

Helpful Report

“Presentable and worth the money”

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“Outstanding speed to delivery”

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“Very friendly and helpful service. Order was ready quickly. The trophy is lovely except it is not quite centred on the base and also the engraved bit is not quite straight on the base.”

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“Had to chase the order but good communication and the order arrived a few days later. Good quality items but most of all everything was labelled up for the 8 teams we have so I didn't have to spend hours sorting through them. I will use them again going forwards”

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“Very good quality and fast delivery”

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“Great quality trophy, thank you! I would've liked the delivery to be a bit sooner but appreciate it was over the new year period.”

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“Trophies arrived quickly and exactly as ordered”

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“Good website easy to use. Always top quality medals and trophies.”

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“Excellent Trophies”

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“Excellent service, as always, and quick dispatch, but the postage is a bit expensive for a small order. I’d rather see the cost of the trophies increase slightly and have free postage.”

Helpful Report

Many thanks for your review, it is much appreciated. With the ever increasing postal and courier charges it is always difficult to price carriage charges but we do review these and hope to strike a happy balance for most orders. Unfortunately, for very low cost orders, this may not reflect the cost the Royal Mail charges to deliver it. We could lower the shipping price and send postage out 2nd class but our experience is that most customers want their products quickly so we'd prefer to charge that little extra to send goods out 1st class. I hope this won't put you off ordering in the future and we do offer free carriage for orders over £100.00 With best wishes. Mike O'Neill (customer services)