Abbey Roofing Reviews

Name: Abbey Roofing
Rating: 4.86

4.9 Rating 157 Reviews

97 %

of reviewers recommend Abbey Roofing

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4.9

Based on 157 reviews


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Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat

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Abbey Roofing 5 star review on 6th May 2021

Ben

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dave and Joe were outstanding . So polite and explained everything they were doing. Very professional. Thanks guys.”

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Posted 4 years ago

“What a joy to meet these two charming representatives of Abbey Roofing. Dave and Liam were very polite, explained everything to me in language I could understand. Nothing was too much trouble and they were able to do part of the job there and then and then came back the next day to swap out a couple of damaged roof tiles. I would have them back in an instant!”

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Posted 4 years ago

“They came a few months and it was a lovely experience. The staff were really nice and helped by securing our roof as we asked, gently. 5/5 stars, would totally recommend for everyone to go for Abbey Roofing’s!”

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Posted 4 years ago

“Quick, efficient, did a good jobs on the 3 jobs, polite, clean and would use them again!”

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Posted 4 years ago

“Roy came and replaced all my gutters and downpipes on behalf of dacorum council. Made a great job of it and took away all the old stuff and cleared up all the mess. Very pleased with it. Very polite/nice guy”

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Posted 5 years ago

“Cherry pickers. Left my number and details of job, didn't both to call”

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Posted 5 years ago

Hi Lydia, Thank you for your review, we really appreciate your feedback. We're sorry you were not happy with us. We've been closed for Christmas and won't be back until the 7th. If you could let us know when you contacted, then we can look in to this for you. Feel free to call us at 0800 998 1215 or contact us via our contact page https://www.abbeyroofing.co.uk/contact-us/ . Kind regards, The Abbey Roofing team

Posted 5 years ago

“Roy and Craig came to clean our gutters out on behalf of our housing association. Both men were polite and talked us through everything they had done. Left the place clean and tidy and took the gutter rubbish with them. Thank you.”

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Posted 5 years ago

“We had our roof replaced 9 years ago, and have been very pleased with the work. We just started to get a bit of a damp patch, possibly related to the roof, possibly not. Stuart asked Dave and Joe to have a look, and they identified what seems to be the issue. Their back-up for customers is really good to see, and the guys were as super-friendly and helpful as anyone could ask for. Very good after-sales support.”

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Posted 5 years ago

“I had a waterfall feature from my guttering on the back of the house, the downfall was destroying all the potted plants below :-(( Dave and Joe arrived promptly, inspected the situation. They arranged to come the next morning with a new gutter and corner joint. They arrived at 8 am as arranged, bright and cheerful. They were kind enough to move all my plants for me out of harms way and started work straight away. They did a most professional job, clearing up after themselves and in such a short time. They were very caring and respectful, I am an O.A.P. It was a pleasure to have them there. It rained heavily this morning and I am happy to say the guttering worked perfectly directing the water in to the drainage pipe. :-) I have no hesitation in giving them my highest recommendation. A very satisfied customer Maggie Andersen”

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Posted 5 years ago

“Joe and Dave done my guttering today, lovely blokes got on with the job and cleaned up afterwards”

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Posted 5 years ago

“Spoke to these guys about coming round to fix some tiles which are dangerously hanging from our roof and could fall and hit our child. They said they would contact my father to come round one day and take a look, he waited at home all afternoon and they did not turn up. I called again and explained the job would only need them to go up a ladder to the third floor but was told they cannot do work on a ladder for health and safety reasons - not great for roofing specialists. Just unhelpful timewasters!”

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Posted 5 years ago

Hi there, Thank you for taking the time to provide feedback, at Abbey Roofing customer service is of the utmost importance to us. On this occasion, unfortunately, the roof in question was 4 stories high so we would not have been able to carry out the work without putting safety scaffolding up - using ladders at this height is against our regulations as it can be extremely unsafe for our team. It was of our understanding that we would contact your father to arrange a time and, upon doing so, he would then come over to the property. We had not yet arranged a date for this to happen with yourself so apologies if there was some misunderstanding here. If you would like to discuss this further with the team please don’t hesitate to get in touch Kind regards The Abbey Roofing team

Posted 5 years ago

“Joe & Dave came to clean gutters, they did an excellent job and cleaned up after themselves. Very professional, Hard workers and Very friendly.. Thankyou..”

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Posted 6 years ago

“Adam and Vince replaced soffits and fascias on our house. They did an excellent job. They were very pleasant, tidy and kept me informed throughout. They certainly know how to work hard and could not have been better. Thank you both. Customer, St Albans”

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Posted 6 years ago

“Abbey Roofing did a very professional job removing all the old guttering on my garden sheds and replacing it. I was amazed. They also fixed there roofing above my front door.”

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Posted 6 years ago

“Adam and Vince carried out the work to a high standard, were friendly, professional and knowledgeable. The work being carried out was explained and the site was cleared up each day. Thank you”

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Posted 6 years ago

“Dave and Joe just been to fix a loose tile, found damage underneath several more tiles, fixed both problems quickly and efficiently. Very Happy with the service provided. Would recommend to friends and family.”