“This was by far my worst experience with a company. Fast Gas Plumbing was recommended to me to check a leak in my boiler tank. Before their arrival, I explained over the phone that the leak was coming from beneath the tank, expecting that they’d come prepared to fix it. Instead, they spent 10 minutes just messing around my tank and restating the issue I had already identified. No repair was made, yet they still asked for £229. I would strongly advise avoiding this company.”
“Needed a new toilet cistern connected to the mains with a flexi hose and a installation valve. Plumber was in the house for 15 minutes. Was told £49 call out charge. He rang the company back , told them that the job was complete. Had to pay £5 for valve and £250 for labour. Bill was £304 !”
“I urge not to use this company. Emergency call-out for a burst pipe: 1hr 15 min job cost £500. Expected to pay heavily for a emergency call out but this is severe over charging. They base the charge on the "difficulty of the job" but cannot show any evidence of a charging scale for difficult or non difficult jobs. You enter this not knowing what you will pay at the end of the job so buyer beware.”
