247 Home Rescue Reviews

4.05 Rating 167 Reviews
77 %
of reviewers recommend 247 Home Rescue
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read 247 Home Rescue Reviews

About 247 Home Rescue:

247 Home Rescue - nationwide boiler breakdown cover and home emergency cover.

We have access to a network of over 3,000 Gas Safe-registered engineers throughout the UK. We also have access to thousands of plumbers, drainage experts, electricians, locksmiths and security specialists who can deal with any home emergencies and make your house safe and secure. For 24/7 home assistance, contact 247 Home Rescue!

Visit Website

Phone:

0345 3192 247

Email:

enquiries@247homerescue.co.uk

Location:

Parkhill Business Centre, Padiham Road, Padiham

Anonymous
Anonymous  // 01/01/2019
From start to finish the service was very good. I used them for boiler service and safety certificate x 3 and the engineer was very quick and efficient. If I was considering an annual plan I would use them.
Posted 1 year ago
Good and quick
Posted 1 year ago
Recently had a new boiler installed and I was so impressed with the engineer who arrived to carry out the install. He was friendly, polite, courteous and well informed which immediately filled me with confidence. The install was timely and went without incident thanks to the engineers skill set. There was no mess to tidy up afterwards as it was left clean and orderly. I would welcome this engineer back into my home without hesitation. Thank you so much!
Posted 1 year ago
Outstanding customer care and service many thanks alan
Posted 1 year ago
Very quick, straightforward and helpful service.
Posted 1 year ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 1 year ago
Very straightforward process - although website not accepting data assistants Bella and Carla very helpful and sorted out quickly.
Posted 1 year ago
Hi, Thank you for such a positive review. We are delighted to know you found the set-up process to your satisfaction. Our sales agents are more than happy to help prospective customers understand the extent of cover provided. They are friendly and highly knowledgeable enabling them to help the selection of a plan which is the most appropriate to cover the individual requirements of each customer. They are prepared to answer queries and clarify any confusion relating to the purchase of a service agreement. If a query arises after the set-up process our live chat operators are available Monday -Friday between 08:00 hours and 21:00 to deal with any concerns that you may have. We want to help you make the most out of your cover plan. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 1 year ago
My daughter in law (tenant) was very impressed with the installing engineer. Although the whatsapp survey did not highlight a problem with the installation the engineer managed to adapt and overcome it in a highly professional manner. He was very pleasant and friendly and was highly competent in ensuring the new boiler was well fitted. Thanking him on behalf of my satisfied tenant.
Posted 1 year ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 1 year ago
The boiler service was quick and the engineer was very helpful.
Posted 1 year ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 1 year ago
Very easy to setup
Posted 1 year ago
Hi, Thank you for such a positive review. We are delighted to know you found the set-up process to your satisfaction. Our sales agents are more than happy to help prospective customers understand the extent of cover provided. They are friendly and highly knowledgeable enabling them to help the selection of a plan which is the most appropriate to cover the individual requirements of each customer. They are prepared to answer queries and clarify any confusion relating to the purchase of a service agreement. If a query arises after the set-up process our live chat operators are available Monday -Friday between 08:00 hours and 21:00 to deal with any concerns that you may have. We want to help you make the most out of your cover plan. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 1 year ago
Excellent service and very informative....very professio
Posted 1 year ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 1 year ago
The lady who help me set up my cover was, amazing it was done with in minutes and she explain and answer all my question. Will diffidently be recommending then to others.
Posted 1 year ago
Hi, Thanks for sharing such a fantastic review and recommendation. We strive to become UK’s premier boiler breakdown provider. With a network of over 3000 highly skilled engineers, we aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service. They are helpful and friendly and make it easy to set up the cover plan. Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future. Thank you once again.
Posted 1 year ago
I was delighted with our professional and polite the engineer was. As a new customer I am delighted with the over all service I have received. I highly recommend this company.
Posted 1 year ago
Hi, Thanks for sharing such a fantastic review and recommendation. We strive to become UK’s premier boiler breakdown provider. With a network of over 3000 highly skilled engineers, we aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service. They are helpful and friendly and make it easy to set up the cover plan. Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future. Thank you once again.
Posted 1 year ago
I am satisfied with your services and hoping it will continue.
Posted 1 year ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 1 year ago
24/7 contacted me by phone to make the annual service appointment date, Apparently not possible to give a set time (8am to 5pm), but the engineer phoned 30 minutes before he arrived. The engineer was friendly and did a good job. He was finished in approximately 30 minutes. No problems at all.
Posted 1 year ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 1 year ago
Fantastic and friendly service from our engineer. Very clearly explained our next steps and worked efficiently.
Posted 1 year ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 1 year ago
i was really pleased with the engineer did a good service ,said he would put a report in to say 1 of my radiaters is cousing a problem.as no one has been in touch with us i think that this hasnt been done
Posted 1 year ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 1 year ago
Great service
Posted 1 year ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 1 year ago
Excellent service and got the cover I required thank you
Posted 1 year ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 1 year ago
Very courteous engineer, new what he was doing. Left area clean and tidy, couldn’t fault him . Excellent
Posted 1 year ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 1 year ago
Contact answered my questions, I await.paper copy of the agreement
Posted 1 year ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 1 year ago
247 Home Rescue is rated 4.05 based on 167 reviews