BEWARE DO NOT SIGHNUP WITH THIS COMPANY I had insurance with 24/7 with call out charge £75 , contacted customer care because my boiler was not working well and also for service, engineer visited the property and advised to replace the boiler because my boiler was beyond the economical repair, i contacted the company to find out the the repair cost instead of replacing the boiler, they said only £250 for towards the repair including parts and labor, i need to pay rest of the money against the repair, during the purchasing the policy i contacted customer care couple of times and discussed about the all charges, they said only call out charge needs to pay against the each claim they haven't mentioned about the repair cost limit(£250), i have provided my boiler make, model and approx. age limit before purchasing the policy still they didn't mentioned about the cost limit. more over, they offered me a quote to replace the boiler £1000 more costly than any other company for same model. please avoid this company.