123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.68

4.7 Rating 12,808 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,808 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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"I received a beautiful bunch of flowers and a personalized card from my relatives in Scotland. The colours of the arrangements were stunning and it was a really good substantial bunch with just enough greenery. The flowers were well packaged so there where no broken stems of wilted flower heads."

123 Flowers 5 star review on 6th March 2024

4 Gallon Road

"A good family friend recently lost her beloved pet dog. I wanted to send her a beautiful bunch of flowers to offer my condolences and to let her know I was thinking of her. Google brought me to 123 Flowers. I was instantly impressed with the variety of styles and price-points available, they didn\u2019t look at all cheap. I opted for the Peruvian Lily & Rose bouquet. It was soft, classic and ideally suited to a feminine lady in her 80\u2019s. The option for add-on purchases is great if you\u2019d like to send additional gifts, such as chocolates, wine, spirits, vases, tea boxes or cuddly toys. The option to send a card or recorded video message was also a nice touch. Great service from\r\nstart-to-finish. I\u2019d highly recommend. "

123 Flowers 5 star review on 29th January 2024

I Brown

"They sent me the wrong flowers and claimed they have the right to substitute for different ones.\r\nThe substitute however are a different colour and there are less flowers than shown. \r\nIf you want to order flowers avoid at all costs as you will not receive what you ordered and then the customer service will claim they look so different."

123 Flowers 1 star review on 24th January 2024

"The flowers from 123 flowers are beautiful, and I'll never use any other delivery service. Great value, quick and reliable delivery, beautiful flowers that aren't squashed!"

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

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4 Gallon Road

Verified Buyer

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“I received a beautiful bunch of flowers and a personalized card from my relatives in Scotland. The colours of the arrangements were stunning and it was a really good substantial bunch with just enough greenery. The flowers were well packaged so there where no broken stems of wilted flower heads.”

Helpful Report

Posted 2 months ago

I Brown

Verified Buyer

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“A good family friend recently lost her beloved pet dog. I wanted to send her a beautiful bunch of flowers to offer my condolences and to let her know I was thinking of her. Google brought me to 123 Flowers. I was instantly impressed with the variety of styles and price-points available, they didn’t look at all cheap. I opted for the Peruvian Lily & Rose bouquet. It was soft, classic and ideally suited to a feminine lady in her 80’s. The option for add-on purchases is great if you’d like to send additional gifts, such as chocolates, wine, spirits, vases, tea boxes or cuddly toys. The option to send a card or recorded video message was also a nice touch. Great service from start-to-finish. I’d highly recommend.”

Helpful Report

Posted 3 months ago

Dear Ian, thank you so much for your wonderful 5-star rating of 123 Flowers! We truly appreciate it. We are delighted to hear that you were impressed with the variety of styles and affordable price-points offered on our website. We are happy to hear that you found our add-on purchases to be a great option for sending additional gifts. We also appreciate your kind words about our option to send a card or recorded video message, as we believe these personal touches can make a big difference. Thank you for recommending us and for choosing 123 Flowers. We look forward to serving you again in the future. Best regards, The 123 Flowers Team

Posted 3 months ago

Verified Reviewer

Anonymous

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“They sent me the wrong flowers and claimed they have the right to substitute for different ones. The substitute however are a different colour and there are less flowers than shown. If you want to order flowers avoid at all costs as you will not receive what you ordered and then the customer service will claim they look so different.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to provide feedback on your experience with 123 Flowers. We truly appreciate customers like you who offer valuable insights to help us improve our services. We are saddened to hear that our flowers have left you feeling disappointed- this certainly isn't our intention! We make it our aim to get the best flowers for you. I will pass your feedback on to the appropriate team. Warm regards, Tom

Posted 3 months ago

Z Townsend

Verified Buyer

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“The flowers from 123 flowers are beautiful, and I'll never use any other delivery service. Great value, quick and reliable delivery, beautiful flowers that aren't squashed!”

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Posted 11 months ago

S Gersten

Verified Buyer

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“I am so excited to send such a gorgeous bouquet and a teddy to my dear friend in Scotland. She lost her hubby a few days ago, and I can think of no better way to bring a smile to her lips. Since it is Mother's Day, and she mothers her Westie, I think this gift will mean even more! I love that I got free shipping too from the USA to the UK!! Thank you!!”

123 Flowers 5 star review on 13th May 2023

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Posted 11 months ago

R Boulogne

Verified Buyer

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“The beautiful tulips were delivered to my Mom for her birthday. Making me a favourite child this birthday :)”

123 Flowers 5 star review on 29th January 2023

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Posted 1 year ago

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Anonymous

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“** amazing easy service&** never sent flowers to anyone.. but this was easy quick and cheap! hope she loves them, they look great. thanks for the great service. "UPDATE" she loved them and the Mrs workplace made a big fuss about it, thank you for the delivery service for dropping to the specific department, that was extremely hard to find. excellent site, service and product definitely use this company! she was chuffed”

123 Flowers 5 star review on 10th January 2023

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Posted 1 year ago

L Alderson

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“Recently ordered flowers more than once, they were really lovely as they were for a dear friend who has now passed but she had the pleasure of seeing and enjoying them.”

123 Flowers 5 star review on 29th December 2022

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Posted 1 year ago

A Colegate

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“So far all the flowers I have sent to people from 123 flowers have been excellent”

123 Flowers 5 star review on 18th November 2022

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Posted 1 year ago

MR G ALLEN

Verified Buyer

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“Great service. Easy to navigate the website and order. Really happy with the lovely flowers.”

123 Flowers 5 star review on 20th October 2022

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Posted 1 year ago

S Adams

Verified Buyer

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“Always beautiful and long-lasting blooms, made my daughter's 18th birthday very special. Thank you so much.”

123 Flowers 5 star review on 5th October 2022

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Posted 1 year ago

M Robinson

Verified Buyer

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“they post to Northern Ireland which is great. This is the second time - previously I bought a rose plant for a friend so it would arrive flowering so she could plant it in her garden after - it flowered several times and she is very pleased with it.”

123 Flowers 5 star review on 29th September 2022

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Posted 1 year ago

C McCausland

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“123 Flowers makes it so easy to send beautiful gifts to my loved ones from Australia....I love sending plants and they have always been as advertised. They make the other side of the world seem closer!”

123 Flowers 5 star review on 1st March 2022

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Posted 2 years ago

J Orr

Verified Buyer

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“My beautiful flowers arrived perfectly packaged and with information about how to care for them. I loved all the extra touches and care given and it certainly works as they’re still looking fresh a fortnight after I received them. I will always use 123 Flowers from now on when ordering flowers online.”

123 Flowers 5 star review on 18th February 2022

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Posted 2 years ago

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Anonymous

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“I got a lovely bunch of flowers from my friend when I started my new job and paid it forward by sending my first 123Flowers bunch to another friend to cheer her up. So far an easy experience!”

123 Flowers 5 star review on 22nd January 2022

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Posted 2 years ago

A Geraldine Church

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“I’m so pleased to have found 123 flowers! Every bouquet I’ve sent out has been true to description and totally beautiful! Great value. I won’t be going anywhere else for my flowers! Thank you for your service.”

123 Flowers 5 star review on 15th December 2021

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Posted 2 years ago

S Rickwood

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“I always use 123 Flowers They always deliver on time, And the flowers are always fresh and beautiful This is a very professional and good company I fully recommend”

123 Flowers 5 star review on 6th December 2021

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Posted 2 years ago

J McGregor

Verified Buyer

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“Easy site to work with. Great choice of flower packages.”

123 Flowers 5 star review on 19th November 2021

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Posted 2 years ago

J Rennie

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“Lovely flowers I received as a gift and lasting well”

123 Flowers 5 star review on 15th November 2021

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Posted 2 years ago

N Garg

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“I have been ordering from 123 flowers since over 2 years. Awesome service fast delivery”

123 Flowers 5 star review on 11th September 2021

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Posted 2 years ago

M Smith

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“This is only my second time of using but my sister loved her flowers and this was a bargain half price for these beauties.”

123 Flowers 5 star review on 3rd August 2021

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Posted 2 years ago

L Berkland

Verified Buyer

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“Thank you for bringing such joy to my Mom, who ended up in a Care Home after getting Covid. 123-Flowers has been excellent, reliable and a key link for us in Canada and our Mom - Thank you so much!”

123 Flowers 5 star review on 13th July 2021

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Posted 2 years ago

C Janes

Verified Buyer

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“Excellent presentation of flowers on website and lovely array of categories. Easy website to use and understand and the service is exactly what you’d hope for! The flowers come in brilliant time and look phenomenal!”