“The base unit is a very simple unobtrusive looking unit which is good. The S700H handset looks better in the flesh than the pictures. The pictures make it look taller than it is. However the NiMH battery arrived near flat.
The base's configuration interface is poor and quite archaic making the N610 feels like it came out of the 90's. The workflow is also poor. This type of product should be very straight forward to config, whether business or domestic. A simple wizard with an option advanced section. I understand the N670 is better but...
As to Xinix, apart from the initial order confirmation email, there was nothing else, no updates, no tracking information etc.”
Thank you for such detailed feedback; it's genuinely useful to us.
We appreciate your thoughts on the N610 base and S700H handset. Your feedback on the configuration interface and the NiMH battery arriving low is really helpful, and we've passed this on. You're right that the N670 offers a more modern experience, so that's worth bearing in mind for anyone with similar requirements.
On the communication point, we'd like to gently clarify this for transparency. Our records show that order confirmation, along with tracking updates, were sent to you via email throughout the process. We'd hate for this to be missed due to a spam filter or similar, so if any of these didn't reach you, please do let us know and we're happy to look into why.
We can also confirm your return has since been arranged and is currently on its way back to us. We'll be in touch as soon as it arrives to complete this for you.
Thank you again for taking the time to share such constructive product feedback; it's genuinely appreciated.
Kind regards,
The Xinix World Team
