Hi Rainer,
We are so sorry you are not happy with the material of your hand towels. They're made of organic cotton and are super absorbent. Should you want them a little bit softer, we recommend the following - 6 cups vinegar · 1 cup baking soda · 15 drops essential oil made up to make fabric softener - this will help if you are in a hard water area and the hand towels are coming out a little hard. We have contacted you personally as we have a customer satisfaction guarantee.
Many thanks
The Wild and Stone Team
Hi Jo,These hand towels are a product we are proud of. Lovely and large, super soft and all ethically made using organic cotton. We are delighted you agree!The Wild and Stone Team