Hi Vivienne,
Thank you for taking the time to provide your feedback.
I am sorry to see that your experience with this product has not lived up to your expectations and want to understand more so that I can help.
After reviewing your recent order with us, I can see that your order was promptly reviewed by a pharmacist, approved and dispatched the same day.
The item was then delivered using your chosen courier service within the expected timescale.
Our support team have contacted you directly as we would be grateful if you could let us know how we could have improved, so that I can try to ensure we live up to your expectations for any future orders
We look forward to hearing from you.
