Hi Emma,
Thank you for providing us with your feedback.
We are pleased to hear that the treatment is working well for you.
As your rating does not appear to correspond with your positive feedback, we are keen to understand we are keen to understand if there is anything we can do to help or anywhere we could have improved if you were unhappy with our service, so our Customer Services Team have sent a message to the email account you have registered with us to find out some more information from you.
We look forward to helping you.
