Hi Natalie.
I am pleased to hear that Germoloids Cream has been useful in providing some relief for the symptoms you have been experiencing.
After reviewing your recent order with us, I can see that your order was reviewed by a pharmacist approved and dispatched the same day your order was placed.
The item was then delivered using your chosen courier service within the 2-3 working day timescale and from the order being placed to when the item was delivered successfully the total time taken was less than 2 days.
Our support team have contacted you directly to find out more about your experience and will work with you directly.