Hi Marius,
Thank you for providing your feedback.
I am sorry to hear that you have not found this treatment to be an effective treatment for you on this occasion.
From reviewing your order the clinical team have advised that this treatment was appropriate for the symptoms that you reported however sadly not every treatment will work for every person as there is a degree of individual difference in responses to medication.
Our support team have therefore contacted you to find out a little more about your experience with this treatment, to enable our clinical team to directly provide you with some personalised advice.
“Reduced itching significantly, reduced the discomfort and worked well stopping small, new areas from developing into larger, fully developed areas. Thanks too for the Independent Pharmacy's excellent service and fast delivery.”