“Exelent results within 3 days ear itch and pain possible fungal infection GP comment have already passed this information on to a friend suffering ear itch and pain important to continue the treatment for a couple weeks after symptoms subside again GP comment a similar prescribed medication was not available to me at the time of needing it thankyou independent pharmacy very satisfied customer”
“I'm in the process of using the solution for a fungal ear infection and so far it seems to be working nicely. I've still a few more weeks to go as fungal infections can take a while to clear. Hopefully I'm on the right road to recovery. I recommend this solution for anyone that have itchy ears with a discharge and think they may have a fungal infection.”
Hi Fiona,
Thank you for leaving your review, we always want to hear from all of our patients as this helps us develop and improve the service that we provide our patients.
I am very sorry to see that your parcel has not arrived and that this had been the first we had heard of this.
After checking your account I can see that a member of our support team has contacted you directly to help provide a suitable resolution,
Unfortunately, we are unable to dispatch orders or replacement orders to patients outside of the UK and as this treatment is currently on a national shortage we ensured that your order was promptly refunded in full and credited to your payment card.
Our support team remains on hand should you wish to discuss your order further or have any additional queries and you are welcome to contact us directly via email.
Hi Kirk,
Thank you for your recent review; we always welcome the opportunity to improve our service and the products we provide.
I am sorry to hear that you have found the cost of the product to be expensive and we are keen to discuss this with you to ensure that we have a better understanding.
Firstly I would like to reassure you that we use the same suppliers as many of the high street pharmacies and always want to ensure our pricing remains competitive and we have tried to make the pricing on our website as open and transparent as possible, and before any consultations or orders are completed, the item that you select clearly show you the price you are about to pay.
As a fully regulated online pharmacy, all of the treatments provided are brand new when dispatched and therefore our prices are representative across the market.
Should you wish to discuss your treatment needs with our clinical team, please let me know and I will be happy to set up a call for you to determine a price effective, suitable alternative that you could consider for future orders.
We are keen to ensure that you have products that are best suited to your needs, therefore a member of our support team has reached out to you directly to provide further assistance.
