Hi Maria,
Thank you for getting in touch.
I am sorry to see that your experience with us has not lived up to your expectations and want to understand more so that I can help.
The product ordered is identical to the progesterone that the ovaries produce and as such is very popular as part of HRT treatment.
After reviewing your recent order with us, I can see that your order was reviewed by a pharmacist, approved, and dispatched the next working day, with the order arriving within the expected delivery timescale for the delivery service selected.
I cannot see any previous correspondence with you regarding your experience with this item and would be grateful if you could let me know more about your experience and why you would not like to continue with HRT treatment to help us ensure we live up to your expectations and provide further clinical advice if required.
We look forward to hearing from you.
