Hi Deepak,
Thank you for sharing your feedback; we always welcome opportunities to grow and improve our service and product range.
You are very welcome to contact us directly to elaborate on your feedback; our clinical team remains available to provide further guidance for you.
I can see that your order was placed and dispatched before the bank holiday weekend, on Friday 27th August; your order was then promptly delivered on Tuesday 31st August.
We have contacted you directly to provide further support and look forward to hearing from you.
