Hi Dean,
Thank you for your recent review; we always welcome the opportunity to receive feedback as it allows us to continue to improve the service and the products we offer.
I am very sorry to hear that the product has not been as effective on this occasion and I would like to assist in finding a suitable treatment for you.
As an online pharmacy, regulated by the CQC, we will only source medication from responsible and reputable suppliers, often the same as the traditional high street pharmacies, many of which will also stock a variety of generic and branded medications from a range of manufacturers.
Customer satisfaction is important to us here at the independent pharmacy and I want to ensure you have a positive experience with us, therefore a member of our support team will be in contact with you shortly to help resolve this matter to your satisfaction.
