“So sorry to say I have ordered twice now from Independent Pharmacy and both times my delivery has not been sent out until I have chased it.
The system does not seem to recognise when a practitioner has forwarded the to you prescription directly... or when that prescription is still in place but a second order is made.
I suspect in each case someone was waiting for a postal prescription to arrive?”
“Very easy to order. Quick processing and delivery. No hassle delivery. Good communication through out. No need to sign for parcel. Left as per instructions . Excellent pharmacy and service with high standards. Highly recommended”
Hi Letitia,
Thank you for leaving your review.
We take all of our patients' feedback very seriously as we always want to provide you with a service that you find helpful and products that are an effective treatment for your condition.
As an online pharmacy, regulated by the CQC, we will only source medication from responsible and reputable suppliers, often the same as the traditional high street pharmacies, many of which will also stock a variety of generic medications from a range of brands.
Our clinical team also remains on hand to offer additional advice and guidance on the treatments we have dispensed or any further questions you may have.
We look forward to hearing more about your experience with this treatment once you have adjusted to your medication.
In the meantime, a member of our support team will be in contact with you to provide further assistance if you have any further questions or queries.
