“The Independant Pharmacy are fantastic and you always get an immediate response from them. So nice to be able to actually talk to someone. I would highly recommend them.”
“My usual local pharmacy were extremely unhelpful and unsympathetic in trying to obtain my routine medication. From first phone call with Ian I felt reassured and optimistic that my prescription could be fulfilled and even posted for free. I have used them again since and will not be going elsewhere in the future. My initial scepticism of using an online pharmacy was replaced with trusting I will receive what I need when I need it.”
Thank you for leaving your review,
We take all of our patients' feedback very seriously as we always want to provide you with a service that you find helpful, and I can see from your account that you have been using our pharmacy for a number of years to dispense your medication. During this time I do sincerely hope that you have found us to be an effective service.
Our support team have contacted you on a number of occasions, but have been unable to reach you, and would very much like to know a little more about how we could provide you with a better service.
Please could you get in touch with our support team at your earliest convenience to let us know a little more about your experience so that we can help resolve this matter? If the treatment has been ineffective our clinical team are on hand to offer advice and guidance, and may also be able to suggest an alternative medicine.
“The customer service was very good and a very quick turnaround from receiving my prescription and posting the item to me. I'd definitely use Independent Pharmacy again.”
