Hi Warren,
Thank you for bringing this to our attention; your feedback is important to us and we are keen to help find a prompt solution.
I am very sorry to hear that you have not received your order and that the delivery service has not met our expected timescale.
I have looked into this further and can see that your order was promptly dispatched on Wednesday 16th February, unfortunately, the delivery address we have received seems to be incomplete and your order was subsequently returned to us.
We’re dedicated to customer satisfaction and we would like to fix this problem for you. Our dedicated customer support team has reached out to you directly.
“Obviously this is a medicine, so it's important to listen to your doctor's opinion. However, I can say that Finacea has been very useful for me to keep my 'maskne' under control, together with Duac (prescribed by my GP) for the cysts I was getting on my chin area which were not hormonal. Duac is fantastic when the spots/cysts are active, but it dries my skin quite a lot and leaves hyperpigmentation behind. Finacea helped with that too. Do not expect miracles, but it definitely helped me.”
“Found the online service very efficient- The product arrived swiftly and after some research into the triggers of my skin condition, mainly to do with diet , this coupled with using the cream twice daily, is definitely making a difference- the acne rosacea, is almost under control. Found the reminder repeat prescription service useful too. - ordering another tube now.”
“Has a slight burning feeling when you first apply but has cleared my skin up after a few weeks of using this. My skin is so soft and clear now. If I do breakout it lasts a day or two and doesn't scar. I use this day and night with a moisturizer.”
