Hi Jodie,
Thank you for sharing your experience; I am very sorry to hear that you have had this experience with Betnovate Cream.
As a fully regulated UK pharmacy, we take reports of this nature seriously and we appreciate you bringing this to our attention.
I have escalated your feedback to our clinical team for further guidance and they have advised that we only stock and dispense the GlaxoSmithKline Betnovate cream; this is the branded version of the generic medication Betamethasone.
We have reached out to you directly to investigate this further.
We look forward to hearing from you.
“Betnovate is the only effective treatment i've found for the dermatitis on my hands. Relieves soreness quickly and works to get rid of symptoms within a matter of days. Unfortunately it can come back after I stop using the cream so I typically require it for a few days use every other month.
The Independent Pharmacy has been a wonderful service for me throughout the covid pandemic and I will continue to use their services. The process and delivery is fast, reliable, and stress-free.”
“Does help with eczema and psoriasis. But it's not permanent. It's just a temporary solution that must be used indefinitely.
Just how big pharma want it. Theres. no profit in the cure”
Hi Anbesa negus
Thank you for your feedback, we appreciate every opportunity to improve our services and treatment range for everyone.
I have escalated your feedback to our clinical lead for further guidance and the following advice has been provided:
With many autoimmune conditions, the aim is to manage an individual's symptoms as effectively as possible in the absence of a specific cure to the condition.
Many people will only require this treatment as a short-term measure to help with flare-ups.
Regular moisturisation helps to reduce the harm caused by soap and air-con/central heating usage; reducing the need for steroids.
National Institute for Health and Care Excellence (NICE) recommends coal tar-based products for psoriasis.
I can see that you regularly purchase Betnovate Cream and we are pleased to hear that this treatment has been effective for you. Our clinical team remains available to support you and we have reached out to you directly.
