“i have used this cream before when i had breakouts and i think it is such a good cream to use to clear up acne. at first you think it isn't making a difference but you need to be patient with it as you start to see results from around 2 weeks of daily use. also i thought the delivery was quick and it i am very pleased that i am going to order my second tube from here too.”
Hi Catalina,
Thank you for taking the time to leave a review; we are sorry to hear that this product did not meet your expectations.
We take reports of this nature seriously; we have reported this incident/batch to the manufacturer for further investigation, as agreed. We will of course update you once the outcome is known.
I can see that our clinical lead has been working closely with you, providing specific advise and next steps to be taken.
Meanwhile, please do not hesitate to contact us directly, if you require any further support.
