“I had the worst nail damage to the point I had no nail. It has been 9 months and my nail is almost fully grown and no sign off fugus. Cannot be more happy”
Hi Aneesa,
Thank you for your recent order, it is lovely to see you return to our pharmacy.
I am sorry to hear that the treatment was unable to be used as expected and want to apologise for this and for any inconvenience caused.
We value all customer feedback so that we can continually develop our service and learn from this incident to help prevent reoccurrence.
To help us resolve this and investigate the issue fully including escalating this to the manufacturer and our dispensing manager, our support team have contacted you directly for further information.