“I've been using go prescription for 3 months, with excellent results and few side effects. When I started using these ones from the online pharmacy I got more side effects, dry mouth, headaches, cramps. I think the are not quite right and have stopped using them and gone back to my GP to try something different. You should audit your supplier. They were very different.”
Hi Tania,
Thank you for your feedback; we always value our customer insights as it allow us to continue to improve the service and product we provide.
I am very sorry to hear that you have had this experience with the Elleste Duet Conti Tablets and we are keen to provide you with further guidance.
Firstly I would like to reassure you that as an online pharmacy, regulated by the CQC, we will only source medication from responsible and reputable suppliers, often the same as the traditional high street pharmacies.
Our clinical team have reviewed the information you have provided and has advised that these side effects are often experienced by patients who have started medication, however, we understand that individual experiences can also differ, and therefore our clinical team would like to speak with you directly.
Our support team have contacted you to help further to ensure that we can rectify this for you. We will also note your account so that on any future orders your preferred brand is provided to ensure you are happy with the future medications being provided.
“Tried a few different types of HRT over the years this one is the only one that suits me.
unfortunately they seem to be the first ones to go out of stock in Scunthorpe chemists.
Its been 2 years since they were available in our local chemist.”
